The staff used to be much nicer and used to have knowledge about the animals but in the last year or so it has gone down in service. The animals are now kept in filthy conditions. They have ferrets crowded in a filthy small cage. The woman who works there is always rude. I used to love this store but all the good people who worked there are gone. I rarely go there now. Only if I have no other choice and I dread it.
Been frequenting this store since they opened, not only because I live near by, but they are the most knowledgable about every kind of animal imaginable. Today they helped me re home tropical fish that have been in my home for several years multiplying happily thanks to their great advice and care. The store is always full of customers, so do not expect fast service, but you will get the best service so it is worth the wait. They truly care about all critters, wild or pets. We have tried all the other local pet stores and gotten minimal or wrong advice almost every time. We have turned to them over the years for a large variety of rescued critters as well as our pets, dogs, cats, fish. My sons have rescued just about every kind of small native critter over the years and they have been there for us to nurse them back to health before turning them loose, snakes, possums, squirrels, birds, lizards, etc. Thank you Bob's Feathered Friends for being there for us!!
This place should not be in business. They have no knowledge or just don't care about correctly caring for their animals. They have large rabbits in very small wire bottom cages. I know one rabbit has pink swollen infected feet & the cage was very dirty. The reason the rabbit has sore hocks which is what the infection is called is because of how dirty it is and the WIRE bottom cage. Some one from House Rabbit Rescue went in there and told me that: "Their paws are the least of those rabbits worries. He said their nails are so long they are claws, their teeth are over grown, they aren't getting any hay which is 90% of their diet, they aren't getting enough food or water, they are terrorized because they are right next to the boa constrictors, the cages are WAYYY too small for how big the rabbits are, they have diarrhea which means they are really sick since rabbits are not supposed to get diarrhea ever plus He asked a worker how long some of these rabbits have been here and he said over four months or so. Which means all of that on top of getting no exercise at all & they are all males with horrible temperaments because they have been neglected for so long they will never be anyone's pet." Tampa Bay House Rabbit Rescue went out there to look at the rabbits and see if he could take any of them but they are too bad of temperament and would need a lot of medical bills. I am appalled at the straight up neglect of these rabbits.
I've been going to Bob's Feathered Friends for years and I've gotten all my pets from there. Shawn especially is a great worker he gives all information needed about them and he doesn't try to make you get the most expensive things he tries to help you find what you really need and what's best. They are all very friendly and care about the animals very much. Best pet store I've ever been to!
I don't understand how this pet store only has 2 1/2 stars?! This is the best (by far) pet store in the area. I have been going to this pet store for the past 11-12 yrs. Everyone is very friendly and helps with every question I have. The store is clean, the animals are well taken care of. The people that are commenting about the dead animals and the place being dirty, I have never saw. I don't know if these people are trolls or not. I can't believe someone would lie like that. I'm sure at some time or another I've seen a couple of dead fish, but I have never had one of their fish die on me. I only buy my fish from there and my last fish that died was about 9 yrs old. All of my fish live the for years. I've bought fish, dog treats, an iguana, crickets, fire belly toads, fish food and accessories for all my animals. This is my main pet store. I really can't believe what some people are writing, I feel it's lies to be honest...maybe to promote their own pet store? I don't know. The reason why I gave this place a 4 and not a 5 is because they don't carry the bird food I want. They said they ordered it, but it's been a month and no food so I've been buying my bird pellets online. I do buys bulk lovebird seed from there. I love this place!