Extremely rude head manager! Went through hell trying to cancel membership. Avoid this like the plague!
My husband and I joined this gym in November with automatic pymts to withdraw the monthly fee. Our first payment was due 12/23/16 but the payment did not go through. We were not notified until we received a notice from a collection agency dated 1/8/16! I phoned the gym and was told our account was "fine". I was told Jamie the mgr would call he never did. We called him on the phone. He was rude and insulting. He intimated we were probably deadbeats who ignored the warnings he swore we received. When my husband went to see him in person the next day to get the exact dates the "notifications" were sent/given Jamie told him we were phoned on 12/23/15 (OUR DUE DATE) and again on 12/27/15. That was it. If you count holidays, our payment was less than 8 days late before we were sent to collections. When my husband offered to settle the account but asked the late fee be removed as it wasn't warranted. Jamie replied "NO" then he threated to call the police. JOIN AT YOUR OWN RISK.
CLOSED ! EMPTY BUILDING,..NO MOVED TO SIGN. :(
WENT TO SIGN UP,....EMPTY BUILDING, CLOSED, NO RELOCATION SIGN,...:(
WENT THERE TO SIGN UP,......EMPTY STORE NO "MOVED SIGN"....JUST CLOSED.
That they are the worst establishment for your money. I cancelled over 60 days ago and since then have been double billed and they are still billing me. I had a friend sign up and she has had random charges on her account from Get Fitness that are for services she never signed up for. The price was fine, but I am gladly paying much more at a nicer establishment with better customer service. I highly recommend not choosing Get Fitness.
My good friend/ co worker told me about this gym, I was skeptical because of costs ( I myself payed about $250 to break my contract so to be penalized $10 is silly to complain about, plus you have to give notice to any membership, even a job!) the staff is amazing, so kind, helpful, and even gave us great discounts in exchange for advertisement with my fiancé and also the company I work for. Great place. And honestly, if you don't or can't pay $10 a month, then go jogging or do housework, geez.