They don't even deserve the one star that they got. My wife and I ordered food and I got the wrong order. When I got home we opened up the food and saw what it was, we called back and asked if they could please fix it and they said we needed to pay for it again, we asked again and they hung up on us. On top of them refusing to fix our order, my wife's food "Lo Mein" tastes like packaged ramen noodles and are guaranteed to be pre made and packaged like I'm sure most of their food is. NOT FRESH. On top of all that they treated us with disrespect and were rude with us from the moment we stepped foot into their door. I would never recommend them to anyone. Their food is awful and they are not willing to fix your orders on top of being rude to their own customers.
Called to order gen tsos chicken was told website process aren't what it is...web says $6.50 with egg roll/port fried rice for quart when I called was told $7.95 quart and egg roll not included...nothing like a bait and switch..they should post the actual price
Very Disappointed. I was in the mood for Asian cuisine I actually was comparing prices with another Asian restaurant. I saw that Hong Kong prices were a bit better so I decided to give it a try. Upon arrival the first thing that impressed me (in the wrong way) was that the glass store front was dirty and smeared with a gazillion fingerprints. Getting past that I walked in. There were two tables one was occupied with children that apparently were the children of the owner. The other table was occupied by the hired help making to go boxes. I proceeded to the counter and placed my order. I waited outside for my order to be completed since there was no place for me to sit. When I went to pay I discovered that the prices on the web menu were different than what was in the restaurant by $1 per dish. I told them that I was ordering based on the prices on the web site menu and that what they were charging me was different. Their response was "we don't know how to change the web menu" I said I found the link to do so and that they should bring their prices up to current as that was what made my decision to try them in the first place. The employee just shrugged their shoulders and charged me the current store price. The food that I ordered was not very good. There are many Asian restaurants within a short driving distance. The restaurant was dirty and substandard and should be inspected because of the dirty appearance. I will NOT return to this establishment. It is Wasabi Bowl all the way for me.