I was in my truck, The Taxi cab driver blew the STOP sign at Home depot.Put my in the ditch !! DO NOT RIDE WITH THEM !!!!!! And, I am going to get them to repair my front end !!!!
The dispatcher that I came across was extremely rude and disrespectful. I called her on Friday and Saturday to confirm a taxi to be there by the arrival of the train, but it wasn't. I called her back and she told me to wait 20 minutes. After 20 minutes she cursed me out and hung up the phone, so there were 3 people standing at the train station for an hour not having a car. When I stopped by her office she started yelling and warning to call the police for trespassing. She accused me of "not being able to take no for an answer" and stated "now I'm not driving you, and no one is"
All I can say is WOW this lady went out of her way to help my stranded daughter. She found her at 12am picked her up, allowed her to use the phone to call me in Los Angeles and took her to a hotel safe and sound. I owe her big time!!! THANK YOU for being so caring and compassionate. You are truly my hero!
The dispatchers at this cab company are extremely rude, have zero manners & patience with customers. Name-calling of their customers very common for them. Efforts at relaying complaints to management have fallen on deaf ears. Not much option for calling other cabs as this company own other cabs in town with the same group of rude, unprofessional dispatchers. Save yourself & stay away.
The dispatcher was a lady and she was very rude, nasty and unprofessional. Don't know how they can run a place with someone as uneducated as her working for them.
hi just know that i will be there at 730 pm meet you upstairs 2 hours 30 minutes
i wouldn't recommend this cab service at all. Its the worst in orange country but the only cab service in the town of port jervis. The person who answers the phone is horrible and brushes you off the phone as if she doesn't care. its a shame that there is so much trash in that town.