A T Auto Repair
1473 Chimacum Rd, Port Hadlock, WA 98339
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We first used A T Auto Repair a few years ago when our older Ford Explorer was running rough and not starting well. They put an engine analyzer on it, found the problem,and repaired it quickly. A few months ago my husband barely got his Ford pickup home from work because it started running very badly shortly after he left work.We took it to A T Auto Repair and he replaced a bad coil. He did it get done quickly since we had to have the truck for my husband to commute to work with.
Everything seemed to be fine until the "Service Engine Soon" light came on the next day. I called A T Auto Repair to ask them if they could have bumped something to make the light come on.I left several messages and never received a call back.Finally my husband stopped in there one morning and insisted they talked to him.They put the engine analyzer on the truck and said it was "something to do with the air conditioner-don't worry about it".They turned the "Service Engine Light Soon" light off and said it was fine to drive.
The next day the light came on again. My husband decided to by a Engine Analyzer at Costco and check it out himself.Which he did today and found out it IS a problem, nothing to do with the air conditioning, and possibly the hose with the problem was left unhooked after A T Auto Repair worked on on the truck the first time. We wouldn't mind so much if A T Auto would have a better attitude about it.They should return phone calls and offer to check the real reason for the engine light coming on since it only came on after they worked on the truck.We paid almost $500.00 for the repairs and don't think asking a few more minutes of their time is asking too much.It's obvious the business has gotten much busier than when we first went there a few years ago, and he just doesn't want to be bothered.
Our friends who first recommended we try A T Auto no longer take their vehicles there either.They stopped in one day because they thought the transmission was going out in their van.A T checked it out and said it was fine, go ahead and drive it.So they did and when they got to a neighboring town, the transmission went completely out of their van.It mas a major headache for them, requiring towing expenses, calling family for rides, ect.They said the same thing-it seems the business has gotten too busy and they don't want to be bothered with anything more. It's back to the Ford Dealership for us.They are not any cheaper but are farther away.They do guarantee their work and do return phone calls though.