Horrible encounter with management during our time here. My family and I (total of 5) came in on a Friday night and were told there would be a 35 minute wait - Which given the time and having no reservations this wait was 100% doable and not an issue. After sitting down to wait and be called we began noticing tables that were either bussed and ready to be seated or tables that still needed bussing, in total there were 6 tables that sat completely empty for the better part of 20 minutes. After I took these pictures I was approached by management asking if we had an issue with the wait, I told him the wait was no issue at all but the empty tables and lobby full of people waiting however was a frustration. He disregarded everything I was expressing to him (keep in mind he approached me) and just kept telling us how the kitchen was slammed and running behind. Although I can completely understand this being it is a Friday night, what I can not understand is the comment “would you rather wait 30 minutes here or 30 minutes at the table?”. At this point I was very upset with this service of “management” because my frustrations were not being heard but rather disregarded by excuses unrelated to the issue at hand. 5 minutes later we were seated at a table that had been open for the duration of our 20 minute wait. The manager did comp our appetizer but only after speaking to our server and not apologizing to our party. After he had his fit and our meal was almost over he did put his big boy pants on and inform us “I payed for the appetizers”. I would however like to make it known our waiter was AMAZING and so attentive to our table, he turned our expierence around, thankfully for chilis sake. Management definitely needs an attitude adjustment.
10801 Corkscrew RdEstero, FL 33928
From Business: Wasabi Japanese Steakhouse & Sushi is the place to go for sushi, steak, seafood and hibachi right at your table. Quality food and a sushi bar. Serving lunch and d…
1951 Tamiami TrlPort Charlotte, FL 33948
From Business: For an Evening of Premiere Jazz and Fine Dining, visit JD's Bistro & Grille in Port Charlotte. Currently Open Tuesday through Saturday starting at 4p.m. Enjoy Hap…
Prime is the best steakhouses in the area. Their prime rib is one of the best I've ever had. Excellent management and wait staff. A+ rating all the way.
I found this restaurant by chance one hot summer day. It's great. I ordered a gyro/w fries. The food was wonderful as well as the service. I don't know if it was the owner/manager that served me, but he was very friendly and helpful. "YES" I will return. I live about 20 miles away.
love the ribeye here it is always cooked to perfection and the staff is amazing. prices are fair for the portion. The atmosphere is nothing fancy but nice.
they messed up my order on a to go and left the fries out of my meal and completely. called the manager just to be told sorry and they don't do anything but remake it? as if i'll drive another 10 miles to get a messed up order and a very rude manager. i will never eat here again
The best thing to have ever touched my taste buds! Wanda, waitress was incredible, thank you. The best eggs I've had... The blueberry, lemon french toast was TDF! THEY HAVE TO KEEP THIS ON THE MENU
Opens at 4pm Food is the best I have ever tasted. Price is right for the quality. Popovers I still dream about. Service is elegant just like the entire dining experience.
EXPENSIVE to say the least. Also thy DO NOT have a wood fired grill like they advertise. How can you have a steak house that DOESN'T cook the steaks on a wood fired grill. To me cooking a steak on a regular grill ruins the steak. Are they really that cheap they can't afford a wood fired grill. How could you call it a steak house. YUCKY won't be going back any time soon.
Horrible! Ive been to this specific one two times now!! The first time, was a longg time ago couple years, I got sick. Yes! I know how food poisoning works as well! I went last weekend, and have been sick all week!! Never again horrible food, horrible service this last time as well!!
Fantastic, great steaks, great service