This place need a REAL review.... WHERE DO I BEGIN????Lets start from the beginning. Today was a special day my little sister turned 10! We arrived around 12:30 an my husband brought the cake inside to be placed in the fridge. 1 Pm PARTY TIME! Up at the counter three woman all clearly miserable to be working on their Saturday. We were told we would be on lane 9 and 10. Now we got the "Birthday package" this was to include 10 kids two lanes and 2 Large pizzas and decorations. to say the least they tossed a clear table cloth on one table and some mismatched napkins and plates. Anyhow, our host came over to get the names of the children and adults that would be bowling. after taking everyone's name we were then approached by another woman and told the adults were not in the package and would have to pay to interact with the children. Then told we would not be allowed to bowl the same lane and they had no other lanes available. This was going down hill very quickly.. Some of the kids were unable to lift the bowling balls and needed to use a catty. We asked for one and were told they were being used and would have to wait as they only had 2 for the entire bowling ally. Basically half the group couldn't bowl for the first 30 limits out of our 1 and half hour time frame. not only that it took them 20 minutes just to get the names up on the board, finally 1 hour into our time the pizza comes...this has to be the most tasteless, transparent part of our event. There are no words..the soda machine is out of order and we are served water instead of sprite. Good luck finding the host if you do decide to have a party here, ours was no where to be found. I finally find someone who I tell we would like our cake and tables cleaned up so we can have cake and sing.. its like pulling teeth I swear. 15 mins go by and NO CAKE??? WHERES THE CAKE?? I was temped to fin the fridge where they were holding my cake hostage. We sing happy birthday and clean our own tables.. our lane was shut down as we were doing so, so no one finished the game then were told he could sit and eat our cake. I wont get into the game room as the machines eat your coins and so on...our mistake for thinking something could possible to right. I hope in posting this other parents will understand how disappointing this place might become if choosing to have an event here... there has to be something better!!
11314 Misty Isle LnRiverview, FL 33579
From Business: Welcome to Mary Kay. I truly believe that serving customers is one of the great factors that sets us apart from other company. I am always available to assist for…