What a beautiful big full service salon and spa! I received a wonderful facial from Karla and then had my hair styled by the owner Barb, I was ready for a night on the town!
I went to this salon to get my hair done and asked the stylist not to put any oil in my hair. She became enraged and told ...See MoreI went to this salon to get my hair done and asked the stylist not to put any oil in my hair. She became enraged and told me that I needed to learn how to do my own hair because I was too picky. When I asked her to finish my hair she refused and said that she would not finish my hair, the stylist name is Juana. Since I am a fair person I still wanted to use the salon to get my pedicure. I made an appointment to get a pedicure and the nail tech name Bruce advised me that they would not be able to service me because I was too picky, It is clear to me that these folks don't understand service because the customer is always right. If I don't want oil in my hair the stylist should be accomodating not insulting. By in large the service was horrible I would not recommend this salon.... well unless you like to be insulted.. And then a few weeks later the owner called and said that he would sue me if I didn't take down my review!
The owner of Ambiance Salon Suites, Kathy, is a genius with hair. It was at the last minute that my hair came out all wrong, I try to avoid salons if possible, and this was a mess. Kathy looked at it and said 'this is going to be fine" and went to work with about three different mixes of color that she put on in different places at different times, and a few hours later I was good to go to a party. Never try to put streaks into your own hair. But if you need someone who can fix that kind of mess and still make you look prettier than you ever imagined, Ambiance is the place for you. Now I go there to have my own hair done, and am not afraid to trust a salon again. Thank God for this compassionate and artistic lady. Thanks, Kathy Martin!
DO not go to this place!!!! Debbie the owner is obnoxious and rude to the customers. She is always on the phone either yelling at her kids or her husband. She takes customers when she is in the middle of doing your hair. Her coloring technique is the worst. Every time I have been there she tells me next time we'll get your hair the way you want. But never gets there, I have come out with more roots then when I went in. She has cancelled more times then done my hair. Then today she didn't even show for our appt I made 6 weeks earlier. A phone call would have been nice! But obviously out of her realm of thought. Stay away she has no clue as to how to run a business. Which shows by her moving three times to places that are more of a dump then the last one. Now she's in a closet in the back of a barber shop. No one wants to be affiliated with her. The only positive is she's cheap and that’s because that’s all she worth! I don't wnt you wondering who I am so I'm signing my name.Doreen Heneault