Worst experience I've ever had at a fitness club! The staff (especially the lead trainer, Wes I think his name was) were rude and deceitful! They accused of "training people" because I would exercise with several friends that also had memberships at the gym.... of course we were training together! That what you do when you exercise with other people! The lead trainer tried to trick me into admitting I was a training people by pretending to offer me a job opportunity... talk about being deceitful! They revoked my membership with unsubstantiated claims and then charged me extra fees days after my membership was revoked! My wife called to ask about the extra fees and she spoke to manager her who lied to her about the cancellation policies and was exremely rude. Stay away from this gym... honestly, there is much better facilities and customer service at other gyms
733 E Olympia AvePunta Gorda, FL 33950
Horrid gym. The ceiling is lined with exposed wires directly above you as you work out. The bathrooms are "out of order" half the time, the other half they are filthy. Managers and staff treat you as a hindrance more than a customer. You can even look at the responses from the company on here - they cannot even formulate a complete, coherent sentence yet they run a company. This should be notice enough that it's run horribly. Stay away from this place. You'll thank me later.
Facilities were only adequate for my wife. The real trouble came when we were misinformed of their early cancellation policies. They told us at the time of registration that any early cancellation penalty charge would be waived if we moved more than 50 miles away. They did not honor this policy, and, further, were very rude and inconsiderate. I threatened to file a complaint against them with the BBB and then followed through, and they still did nothing. They must not care very much what people think of their business. We advise all our friends in the area to join a different gym.Just reading the reply to the review before mine reinforced how poorly managed this place is. A real shame they care so little about their customers.