I purchased my ticket on Oct. 18 at 10:42pm with UPS 2-Day Air shipping. I was expecting it to be delivered before Oct. 27, which is the day I need it by. Any day after this date, my $200 ticket would be useless to me. I had checked my address 5 times before submitting the order. On Oct. 23, my package was supposed to be delivered, but was held due to incorrect apartment number. I checked my order invoice and it stated the correct address. UPS decided to cut off my apartment number, because my address was too long. I called UPS customer service for the first time on Oct. 23 to change my address to include my apartment number. When I checked the tracking number online, it stated that there is a future delivered date on Nov. 6, two weeks from the day I need it by. Then, I called UPS customer services 6 times on Oct. 24, before I received a solution, which was to drive 20 minutes away to picked up my own package. When I went to the UPS facility in Port Allen, LA. I received the rudest and degrading service from an employee. She had called me an irresponsible child for forgetting my apartment number and asking for a refund of my 2-Day Air shipping, since I went to pick up my package 6 days after my order was placed. Also, she stated that the reason for the future delivered is because someone from the UPS customer service line changed my address to a Texas address instead of my Louisiana address.