A female manager who treated my retarded relative like crap ruined this place for me. What happened to the sheen? Used to be nice. Now in the clothes section it looks like a hurricane hit everything sitting out. And do NOT linger in that parking lot at night! Looks like Gangland USA!
I have had many less-than-par experiences with customer service and I try to shop elsewhere if I can. Unfortunately, this is the only store that's really open late in Poplar Bluff. K-mart is so much friendlier.Here is a recount of my worst experience dealing with this Wal*Mart. My friend is elderly and wheelchair bound. It isn't easy for to move about. So she came into Wal*Mart and when she didn't see any power-chair shopping carts (I don't know what their called) she asked an associate for assistance. They said they would help her get one. Half an hour later I showed up at the store with my mom.First I offered to go get an associate and see if they can find a cart. I walk up to what appears to be an assistant manager chatting with two associates. I'm thinking "Great, they can help me." So I ask if one of them can help me find a power-cart."They're all taken. She's just gonna have to wait." And she immediately went back to chatting with her friends. Seriously!?A few minutes later a couple comes by riding on a power chair and when we asked them if they would let her use it since she'd been waiting longer they said no, because they'd found it themselves. So I sat with my friend while my mom went off to look for one.My mom found a cart boy who helped her find a power-cart, but by this time we'd been waiting half and hour and she'd been waiting a WHOLE hour. My friend said, "Don't worry about it. Next time I'll just go to Kroger. I should have gone there in the first place."I sent Wal*Mart a message on their Facebook page. They told me to contact them on their site so I did. They responded that they would do something about this. They never did!
Horrible! I went in a couple weeks ago and the people were straight up RUDE! I was in a check out lane and the cashier said, "ma'am count your items" I told her I did and that I had 13 items. The cashier then refused to service me for my "snotty attitude". So I walked out of the store with no groceries and took my business elsewhere
So I been waiting a good 30 mins at walmart, just to trade in a game... THATS ALL. Anyways there's 5 workers just sitting there talking to a group of people. So I am still sitting here looking stupid. If your in da Bluff come to walmart cause I will probably be sitting here still. My advice is just go to K mart.