I've never had such a horrible experience! I spent months saving for a dress for a special event because my boyfriend was being deployed and I wanted to make sure it was special. The lady made the dress so small that the back burst open as soon as we got to the event and I had to leave. I called to tell her what had happened with and her response was , "What am I supposed to do about it". I spent a $100 on alterations and it ruined the several hundred dollar dress, and I was unable to go to the event that months of planning went into :( She offered to give me back my money if I let her keep the dress. Can't express how saddened I was by the experience, and her accusing me of ripping the dress myself.