One Stop Motors
820 Cesar E Chavez Ave, Pontiac, MI 48340
(248) 221-7276Add Hours
No coupons available
I purchased a car from One Stop Motors a few weeks ago. I would have to say I'am very happy with my new car I love it. And I would recommend this car dealership to my friends and family . Louis was very helpful and honest . He went above and beyond to make sure I got a great car and a great deal.
This place is awful. I bought a car and they could not have done a full certified inspection. I had the car just over 2 months and it broke down. $3900 in repairs and not covered by the warranty. It broke down a Monday late and had it towed to a shop - which is what the warranty company told me to do. After looking into it and tearing it apart - the head gasket was shot and they tried to say another part caused it to go so therefore nothing was covered. IF they did a full inspection and full oil change in this car when I bought it, they would have seen this. The head gasket is not going to go in just over 2 months time with no other issues. And they told me I should have brought it to them first and they would have said something else happened so it was covered - so lie about it and it would be fixed - but I am sure it wouldn't be fixed correctly. LOL What a joke they were extremely rude about the whole situation too. I am a single mom that has credit issues and had to go where I could to get a car and then this happens. No family support, I work two jobs and have been without a car for a couple of weeks. They can't even offer a loaner or anything to help ease the situation. Just doing what they can to sell a car and a warranty and then nothing is covered or they will lie about it to get it covered but probably wouldn't be fixed right in the first place. I should have known though - I brought my car home and two days later they called me and said they gave me the wrong car!! They had two of the exact same cars - same color and everything. And wanted me to come and trade it for the one that I signed for!!! LMAO No I said they would have to come to my work and change cars out and there better be gas in it - oh they put a quarter tank of gas in it and it was ridiculous.
DO NOT BUY A CAR HERE! They do not do any kind of safety inspection to their vehicles! They sold me a car 8 days ago, and found out today, the didn't pass vehicle safety inspection, was major problems were not disclosed to me, as they are required, that today, KIA dealership for 2 open recalls I was made aware of until 6 days after purchase.
**See FB for info on first 6 days of hell and problems, then today...
Today, KIA dealership fixed 1 of 2 open recalls, and the car was deemed unsafe, dangerous and notated not to drive! Could not do second recall due to everything rusted/rotted out. Had to sign a liability waver just to drive car out of KIA dealership without us signing a liability waver because car was not safe to drive. With it failing badly with safety inspection. Was told by One Stop finance guy yesterday, George, to me & my boyfriend, I had 30 days to reverse sale. HAVE 40 min. parking lot conversation recorded on phone on Tues 8/22. Lawsuit/BBB/& Atty General complaint