Would have given 0 stars but not an option. Went in to get a wig, and the lady working was creeping on me and standing super close while I shopped, she was very unhelpful she didn't have an answer to any of my questions. She had made me feel very uncomfortable, therefore I left and did my business else where. However I did stop back in because I need a cap, and this time she did not follow me, but instead ignored me. After finding what I stopped in for I went to the register and no one was there to help, so I had to yell for her to come and cash me out. When she did finally come to help there was a .50 cent charge when using your card on anything below $5.00. I continued with my $1.06 purchase and gave her .50 then continued to use my card. She had inserted my card into the chip reading and it got declined, well actually the receipt said "CHIP MALFUNCTION" she had tried again, same result. she continued to tell me there was no money in my account, which there was. I would not recommend shopping here due to that unfriendly customer service, and the fact that the chip reader in there card machine does not work.
406 Jonathan DrRochester Hills, MI 48307
I went to Lee's Beauty on Cedar Creek Rd and when I entered I was greeted warmly by Ms Evenlyn. I asked about the wigs. Granted I never wore one and she was so helpful and took the time to show me how to put one on and showed me the products needed to care for it also. I was so impressed and pleased with her having patience with me. Thank you Thank you Thank You
When you're in a major situation and you Drop a clipper it breaks you want to call around before heading somewhere one thing I can't stand is when I call a business to ask for a price and they tell me they don't give prices over the phone but they guarantee their cheapest I guarantee you there not this place is horrible the other location only opens when they want to horrible service when you can't help somebody over the phone I own a business I'm the only barber here it's already bad that I got to lockup my shop but I'm not going to take that chance.
I've been shopping here for years and this is definitely the best beauty supply around the area! Wide selection, great prices, and good product knowledge. Definitely worth a visit to this store.
The employees were very rude, unprofessional, and extremely talkative to each other while ignoring the customers unless they knew them. I will not patronize nor spend money in this over priced, unfriendly and unprofessional store!