What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
50300 Woodward AvePontiac, MI 48342
From Business: Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company. Since 1924, the …
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Great company to deal with! very happy with services!Repairs were done in a timely professional manner.
After my Passat warranty has been expired, I wanted to find a reliable one. I had a Harley sound coming out of the front and I googled to come here after seeing lots of favorable online review. And those favorable online reviews proved to be true. They showed me what the problem was, and explained how they would fix it.I can strongly recommend McNeal Automotive!!!
This company is the best!! They really go beyond the call of duty. I've had the best customer service, the prices are affordable and they deliver quality car repair. The owner is very personable and wants you to understand what is going on with your car. I appreciate them helping me to gain knowledge regarding my vehicle. McNeal Automotive is a reputable business and I am very pleased with the services rendered. All the technicians are skilled and friendly, which gives this place 5 stars!!!!Alicia C.
I have been coming here for 2 years now. They are very knowledgeable about all cars (even my german volkswagen). Recently had a water pump and timing belt done on my old golf and happy with the turn around time. Prices are ok but i rather pay for better service than pay less for lesser service.
I first went to McNeal Automotive... back in I'd say 2013. I was recommended by a friend. Being a woman, I find it extremely hard to find good, honest, trustworthy shops to take my vehicle to. Most men like to take advantage of women, because a lot of women don't know squat about cars.When I first arrived, I was trying to explain to the service man at the desk what was going on with my truck. A certified technician told me to get in the truck and lets go for a ride. Never in my life have I taken my vehicle to the shop and ever once been offered this. We drove about 2 blocks down Columbia and I told him exactly when the noise started. He knew exactly what it was. He explained to me that you should never take your vehicle to a shop and explain what a noise sounds like. Ultimately, anyone would be playing a guessing game, and may fix parts on your car that really don't need to be fixed.Since then I have a new vehicle. This past summer my air conditioner went out, and I needed two front control arms. I had recently went to Belle Tire, they are who I always get my tires from. They initially told me that I needed the repairs, and gave me a price. I told them that I wasn't going to be able to pay for the repairs at the time, got the print out... and made my way to McNeals the next morning. I even made the staff 2 batches of cookiesThe price was extremely good. They even went as far as to fix all my tail lights that were out, because they were concerned for my safety. Needless to say three years later I have never taken my vehicles to any other repair shop. In fact, anyone who ever asks me to recommend a shop.... my answer is always McNeal's. McNeal's Automotive is trustworthy, reasonable, and they truly care about their customers. I am a repeating customer, not only because of the quality service, but the friendly faces of all the staff. Hands down this is your place for honorable, good quality work. Thank you McNeals and crew for all that you do
IF YOU WANT A VEHICLE, DO NOT take it here!!! I took my van in for JUST a diagnostic test. After driving it there( no running issues, drove perfectly fine), and not receiveing a phone call after the hour quote, I had to contact them to check on it after 6 hours! I was informed what the diagnosis was, and was told I could come to pick it up. Upon arrival, went in to pay them for their services, I went to start my vehicle, and smoke starts coming from my car and it felt like it was going to explode. I popped the hood and observed my engine looking like it was going to jump out of the car. After talking to the owner Jay (who was a complete jerk), he threatened to have it impounded if I did not move it. Well, I couldn't move it, because when i went to back it up, It cut off several times, and was smoking uncontrollably! So now I am without a vehicle until, and can't afford to get it fixed! They should be ashamed of themselves!!!
My family and I have been getting work done at Oakland Auto for a few years now, and I tell you what; we ALL have been very satisfied from the 1st experience to each one thereafter. I would recommend this auto shop to anyone willing to travel within a 30 min radius. I definitely would travel a distance to here if need be. Great job R.J.
The absolute BEST place in Pontiac to take your car for repairs!!! Great customer service and staff. Diagnosed, repaired, and stood behind their service and repairs with a warranty!! Even called and checked on my car a week after the repairs!!! Couldn't ask for more!!! Great job by McNeal's!!! 5stars plus!!!
Great mechanics great prices! and doesn't say things need to be fixed that don't!
Very, very disappointed in information and services provided. Spoke with Dave 3 weeks ago in regards to a brand new machine needing a repair that was covered under warranty. During conversation he said he would have to call me back after he verified if it would be covered. He called me back 10 minutes later and said bring it here and we will get it fixed for you. So, my husband had to take a whole day off work in order to accommodate getting there on their hours opened, only to receive a call saying they would NOT cover it under warranty and now that it is apart it will cost us $410.00. We told them NOT to fix it, the machine has less than 200 miles on it and warranty should not even be questioned and then they decide in order for us to be able to pick it up we have to pay an hourly fee for them to put it back together so we can load it back on our trailer. Absolutely unacceptable! I will never refer anyone to them and will make sure this work practice is made public. Would give this ZERO stars but had to pick something to save this review. They do not deserve even one star in my opinion.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.