What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2385 Elizabeth Lake RdWaterford, MI 48328
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
In response to Amy W. two posts down, Amy called with a thumping issue with her U.T.V. She asked if we would work or warranty her machine even though she did not buy it from us. I told Amy to bring it down so we could get a look at it. After a tear down and inspection we found a damaged drive belt "not the fault of the machine" this is caused by driver error. Belts, tires and brakes are wearable items and NOT COVERED UNDER WARRANTY witch is stated on her contract and bill of sale of the machine. She then refused the repair we had already disassembled the machine to get to the belts area. replacement of the belt is 3hrs labor plus parts we charged Amy absolutely nothing. They seem to be understanding of the situation when picking up the machine.She then left and posted what you see. I don't know what else we could have done. Amy would not answer our calls after she posted the bad review. Sorry Amy
Without a doubt the BEST service in town! There is no place like Clyde's. They've been there for 80 years! These guys really know what they're doing. I wouldn't take my car anywhere else. If you want your vehicle serviced the right way, take it to Clyde's.
This is a full service auto shop that does it all. Once you meet the owner Joe a couple times he just starts treating you like a friend instead of a customer. He's been so good to me and my family that I don't even really know where to start. Let me just say that if you take your car there for anything from tires to complete overhaul EJ's is gonna take care of you and do it right!
My family and I have been getting work done at Oakland Auto for a few years now, and I tell you what; we ALL have been very satisfied from the 1st experience to each one thereafter. I would recommend this auto shop to anyone willing to travel within a 30 min radius. I definitely would travel a distance to here if need be. Great job R.J.
Great mechanics great prices! and doesn't say things need to be fixed that don't!
Very, very disappointed in information and services provided. Spoke with Dave 3 weeks ago in regards to a brand new machine needing a repair that was covered under warranty. During conversation he said he would have to call me back after he verified if it would be covered. He called me back 10 minutes later and said bring it here and we will get it fixed for you. So, my husband had to take a whole day off work in order to accommodate getting there on their hours opened, only to receive a call saying they would NOT cover it under warranty and now that it is apart it will cost us $410.00. We told them NOT to fix it, the machine has less than 200 miles on it and warranty should not even be questioned and then they decide in order for us to be able to pick it up we have to pay an hourly fee for them to put it back together so we can load it back on our trailer. Absolutely unacceptable! I will never refer anyone to them and will make sure this work practice is made public. Would give this ZERO stars but had to pick something to save this review. They do not deserve even one star in my opinion.
Terrible customer service and automobile service. BEWARE!
Took our dodge ram in for an alignment, the next day they called stating that it needed a few parts otherwise the alignment would just come out. When I got the truck back, it drove like new, no problems, fair pricing. Will be taking other vehicles there for work. Thank you Clydes for keeping us safe and not making us come back a second time. :)
I have been going to Woodward for almost 3 years now and I would not go anywhere else. They were able to help me repair my car and buy a new one! Mimi was very helpful with my purchase and even the popcorn is great!
Don't know who can complain about this place. Hands down the best shop around. Good prices, fast delivery, very honest, They'd do basically anything to solve your car's problems, and if they cant, they'd let you know right away.Been going there for over a year now. no complains..
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.