What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Absolutely awful experience with this shop. After months to complete my bodywork I got the car back with condensation in the new headlight, a burned out bulb in the other, they didn’t replace the damaged vinyl wrap, there was paint overspray on the mirrors, part of the trunk wasn’t painted from the accident, the electric spoiler was malfunctioning, and the car had not been adequately detailed. The shop tried to repair a rim that needed to be replaced per the manufacturer and as a result the wheel won’t hold air for even one day. I brought the car back to them, they told me that they fixed all 5 issues and asked me to pick the car up at a different business. They didn’t even look at 4 out of 5 problems including the flat tire. When I talked to the manager he told me to make arrangements to tow the car to Audi because it was their problem and that I needed to make my own arrangements for a vehicle until Audi figured out what was wrong with mine. Literally bold-faced lied about fixing the tire and a couple other issues, then left me stranded and refused to help me make arrangements to fix the vehicle. I won’t ever take my car to shop that knowingly sends me home in an unsafe vehicle nor will I trust a shop that neglects basics such as putting drain plugs in a headlight nor checking that entire cosmetic issues were unaddressed. Cannot Aaron strongly enough to avoid this shop if you care about your car, your safety or your sanity. Despicable.
The manager is a slick talker, but when it came down to the finished product, their work is severely substandard. Take your car anywhere else, this place is a joke! They took one full day just to look at my brakes, and then they could not give me a reasonable estimate! A total waste of time!
I have a Range Rover Hse that I absolutely love! It's in mint shape and I'm always cautious where I take it to get work done! Unfortunately the engine blew! So after shopping my truck around the area, I came across Al and his team. The gave my truck a look over and I was quoted $7300. It ended up costing me around $11,000 when it was all said and done. Naturally I wasn't too excited about the price difference in the estimate but when these guys got the engine to place in my truck they didn't like the way it looked. So they got me a better engine along with replacing a lot of old hoses with newer ones. All in all these guys were GREAT! They were polite and always kept me updated on the status of my vehicle. If you want your vehicle to be fixed properly these are the best guys in town! My truck has been running great and I will continue using them in the future and bring them business!
Mr. Al and his team have kept my 2004 Subaru XT running ever since the warranty expired. As a woman and a mom of two kids, it's very important to me that my car runs safely and reliably. Recently I noticed that my car was smoking after running it in low gear around town. I took it to Mr. Al, who repaired the torn boots around the front axle in record time. He and his assistant Shana even took the car seat out of the car for me and offered me a ride back home! After returning home with the car and driving it several times I noticed that it was still smoking somewhat. Mr. Al very kindly accepted the car back, fixed another problem that had been masked by the oil that was spraying from the original torn boot, and didn't charge me for the second repair! What makes Atlantic Motors really exceptional, in my opinion, is their attention to customer service. Mr. Al told me when taking the car seat out of the car, he realized how desperately we needed to have our car back and therefore tried to get it back ASAP! In our current stage of parenthood, transportation is everything, and Mr. Al and his team are consistently prompt, sometimes even the same day or next day. My previous experience with auto repair tells me that this is unusual! Thanks for your help, Mr. Al and Shana! The pride you take in doing your job well is an encouragement and a true help to our family.
Helpful and knowledgeable staff. They took care of my car problems quickly and at a reasonable price.
I'm seasonal in South Florida. A couple months back took my BMW in for regular service and they did a great job of servicing the engine and running diagnostics. The owner of the shop told me I had a brake problem. I didn't believe him because I had my brakes done by a major chain operator in Jersey before I left. Well as it turns out Mr. Al was right and the brake job I paid for never happened in Jersey. Thankfully when I took the car in to the chain's brake shop in Pompano they confirmed the shop in Jersey had not done the brakes but charged me for the job. If it hadn't been for Mr. Al telling me what was going on I'd have probably been killed driving back. Professional, thorough and well-mannered.
TRUSTWORTHY- GOOD SERVICE- I have been to Atlantic Motors 4 times in the past 5 years. Each time, a friendly welcome and good service. Today, I needed my seatbelt fixed, they didn't just fix my seatbelt, they fixed a light and they cleaned my car. They were also close to $200 less than any other place that I called to get the repair done. Thanks so much for the great service... Stop by Atlantic Motors it's a great place.
Got an older car. Most shops would not work on it. The owner was cordial and spent a whole day combing over the car and went through it meticulously. Went through every system point by point, fixed the main issue which was the alternator, belt and battery. Also told me exactly what needed to be done with regard to the engine. Long story short they did a great job and did what the dealership would not do, which was fix the thing. The dealer kept pushing me into a trade-in for a new car, told me the car was too old to fix, yada yada. They quoted me over 5k to fix the car, this repair shop did the job for less than half that. Its not perfect and needs other work but the car does what its supposed to do. People don't want to hear the bad news when their car breaks down and most people don't want to maintain their cars and I didn't either so I paid the price for neglecting it for so long. The older your car gets the more likely there will be a breakdown. The more you abuse it the more likely it will break down. Add both and the car really breaks down. Its on a regular schedule now and the other fixes are in the works. Not so sure I'd want to buy a new car now, the dealer was really pushy and that made me mad. Plus they charge $160 an hour to work on your car, Atlantic Motors charged by the book time wise but no where nears what the dealer charges. A+++ for honesty.
My A/C was fixed on the spot. Reasonable pricing. Seems like an experienced mechanic with fair business practice.
WoW!! Customer Service at it's Finest!!! Dennis really knows how to treat customers and truly is the definition of Customer Service... Other repair shops should take note of this guy and what he does to make customers feel comfortable, I will absolutely be using him again and most definitely be referring anyone in need of getting their car or truck repaired. THANK YOU SOOOOOO MUCH DENNIS!!! Keep up the amazing work and world class treatment.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.