I have visited there with my friends. The food quality is just amazing, the taste is good and the service is good.
We had the rudest waiter. He insulted us and was horrible. Houstons has crazy rules. no more than 8 people at a table. The used to not allow you to sit on one side of the outdoor bar. They are on the Intracoastal but you cannot bring your boat there. This place has good food, but the waiter we had recently was RUDE!!
Horrible, simply horrible. Our food was served to us cold. When I touched my ribs they were as cold as if you just took them out of the refrigerator. When I asked the waitress to take mine back to the kitchen, she was upset. When I received my food back, The bone of the meat was hot and the meat was tough. All they did was microwave it. My broccoli came unseasoned and french fries were at room temperature. I could not wait to pay the bill and leave. Before leaving I went to the restroom and happen to glance into the kitchen. Oh my God, where is the health dept.? When ever someone in a restaurant returns a meal, the manager should be involved. Horrible food, poorly trained staff and management. Do yourself a favor, visit their competitors.
Have been going there for year's, don't know how it got a 2 1/2 star. Sylvia is the best server there and go as often as I can.
For the price we paid the food was practically tasteless and if that wasn't enough the service was absolute crap. There's three teenage girls working there we went in on a Monday night and they at like they have a grudge because we came in at 8 o'clock to eat and they were closing down the burger topping station. When I ordered my food I asked for the turkey sandwich with tomato and lettuce completely aware that there was a charge when I got my sandwich it didn't have that I politely told the girl at the counter and she was very ride and short AND told me I had to pay for that separately. I'm sorry but I snapped back at her yes I know that's the way I ordered it. Honestly if you're not nice enough to be in customer service get a different job I go to Wendy's and I'm treated better that's sad.they acted disgruntled that we were using the mayonnaise she had just filled due to the fact that they were trying to do all their closing side work an hour early. I will never eat here again
After eating here for years my family & I can no longer visit this restaurant. They recently removed all booster seats & high chairs. Guessing they do not want children in there establishment so I took my 3 year old and wife to Ruth Chris instead!! Wow what a step up for the same price, looks like Ruth Chris will now see us monthly instead of Houston's Pompano.
Don't order for pick up online . Our food was cold when we picked it up and they said they could nuke it ? Wth ? Then wouldn't replace or refund . I could understand if I was late to pick it up but I was there 10 min before they said it would be ready ? Better to dine in that way you know it's fresh
great people .and food is delicious. very diversified. all good
Great burgers & beer service and atmosphere
I visited this place with my cousins last week and had expected best food. Well, food was good and services too but it could be much better than it had. I hope next time I will visit this place again they will have the best food and service that I expect from them.