Worst people I have ever dealt with since I have been with Srpint. I was sold the wrong plan and a device that duplicated a service that the phone plan (overpriced at that) already featured. Customer Service with Sprint told me to take the device back for return. Manager there at the store Richard Ragulski refused to do what Sprint had told him to do. The store personell there appear to do business by ripping off the customer, putting them into plans and services that are not needed and then are unwilling to honor Sprint guidelines to enhance customer satisfaction. I will never go to that store again and I will write a dissatisfaction letter to Sprint regarding dissatisfaction regarding service and practices provided by Richard Rogulski the manager of that store. Boo Boo and Boo for this store and it's manager.