I am very please with the customer service that I received and I really love my new kitchen cabinets
2 reviews4.0 star rating 3/13/2016I had my bathroom vanities and quartz installed today. They are absolutely gorgeous, great quality and the installers did a great job. I have purchased them with Deborah and Marina, they are both very professional and kind. There are several complaints about the salesperson, and I am pretty sure that is referring to the other girls there, I believe their names are Carolina and Bianca, there are rude. But if you go to the store and look for Deborah or Marina I think you will have a great experience as I did. One more thing, make sure they give the price for installation of the cabinets and granite in written because I was told one amount and the installer is saying something different. I am paying him today the amount I was told.Overall very good experience, excellent prices. One more thing, they give you the choice to purchase granite/quartz on a place nearby call ST Stones, and they are amazing, have a huge selection and great prices!
I had a terrible experience, their cabinets are not good quality and their installation is very poor They don't stand behind their product or keep their word. My doors are not aligned and their marble installer cracked my countertop edge when installing. There are much better companies out there
These guys are the worst business I have ever dealt with in my 30 years of remodeling homes. I purchased over 100K in cabinets per year and they have lost that business for good!This is the last of a number of bad dealings with them but never again.Ordered kitchen and bath cabinets from them and on delivery none of the cabinets had auto closing doors or draws that I paid for. Then they tried to tell me I didn’t order them but the invoice spoke for itself. Also the order was missing three side panels and had to order them separately and pay in advance for them. Also scratched bath cabinets.Eight weeks later they called for me to pick them up. I got to my clients home and realized they were the wrong color and style. Went back to get the correct ones and they tell me I ordered the wrong ones. What??? How could that be when I gave them my original invoice for the cabinets and they used that info to order the panels.Not my fault no way no how!! The bubble gum chewing women who work at that place are extremely rude, they don’t give a dam about anyone and then they get snippy and speak Portuguese amongst each other and laugh. Honestly it’s the closet I have ever come to punching out a sales person!! So after refusing to provide the correct panels without paying theses extortionists another 130 dollars I demanded to speak with the owner or someone who can override this brain dead idiot but she popped a bubble and snipingly said he was not available and refused to call him. She even had a slight smile on her face like she was enjoying annoying people. Then after me demanding over and over to call the owner she made a fake call and said he was not answering. I finally left the premise mad as %#@#@ to say the least with no satisfaction and feeling I have been ripped off. It was undoubtedly the worst purchasing experience of my life. I can’t believe they are even in business.Don’t walk….. RUN from this company!!!
Our project was just completed and we couldn't be happier with the resultsI elected to have my kitchen done by Fl kitchen Cabinets after seeing the quality of the work in a kitchen they did for a friend. I am delighted with the final product of my kitchen.
We ordered the more expensive granite kitchen counter tops from these people because they promised to complete the job on Dec 9, a few days before we were to move into our new home. On 4 separate occassions they reconfirmed the date, but on 9th morning they did not show up and only called late in the morning to say they could not come as they had not finished manufacturing the material. They set a new date for 10th afternoon, but did not show up again and did not call to reschedule. On 12th morning they called to say they would come in and complete the job in a single day, but did only half the install, We had scheduled our move for 13th so we could not have the job completed the next day, and a weekend came after that so the job was actually completed on 16th, the date by which many other competing providers who were substantially cheaper said they would complete the job. The actual countertops were of good quality and well finished though the bar counter was not installed uniformly level at all ends.Also, the installers took out electrical points and left them in a non working state due to a dislodged wire or some other cause. A final point of dissatisfaction: the sales people promised over 10 times to provide a drawing showing the measurements on the basis of which we were charged almost $ 9000, but never did give us the drawing. We later discovered that we had been overcharged by at least $ 1800. Wish we had researched this company a little better before giving them the job.