Roto-Rooter Plumbing & Water Cleanup
1901 Green Rd Ste H, Pompano Beach, FL 33064
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TollFree: (877) 380-7686
Services: Attic Ventilation Installation, Geothermal Heat Pump Repair, Blown-In Insulation, Attic Ventilation, Sewer Cleaning, Air & Water Systems Balancing, Plumbing, Boiler Installation, Air Conditioning Repair & Maintenance Service(s), Drain Cleaning, Backflow Preventer Installation, Air Duct Cleaning, Boiler Repair & Maintenance
We called a private plumber at 8am & were told he couldn't come. We then called Roto-Rooter who came within the hour. Ronald (8498) quickly cleared the blockage in our sewer line. Julio (4745) pushed a camera down the hole to make sure there was no further blockage. Later on, Jessica (5965) came inside the bathroom which had previously flooded with water, and got down on her hands & knees, inspecting the walls for water damage. She did such a thorough job. We found the workers to be very professional & thorough. And of course, you can't beat the same day service.
After experiencing a very frustrating Thanksgiving eve, waking up to a flooded kitchen, i had the pleasure of working with the entire team. Beginning with the initial call I made to them, i felt more at ease that things would be handled.They certainly proved me right. I must mention two techs in particular. Jeremy (1322) and Derius (5992), who were responsible for drying out and checking on the extent of the damage, were both extremely professional and on top of their jobs, making a nightmare scenario into a very stress free experience. With employees like that I would definitely use them again and surely recommend them to anyone in need.
Jessica (5965) and Dillion (1309) were Prompt, Professional, and respectful which put us at ease. They used their expertise in establishing the problem and then taking the necessary steps to rectify it. They both went the extra mile to make sure the equipment was working properly. We are very happy campers and are grateful for their help. If we have plumbing problems again, we will be sure to call your Company.
I called roto rooter on a sunday morning all upset about a plumbing disaster, they were at my home before noon and they went above and beyond to calm me down and assure me that they solved the problem. Michael Zionski was wonderful to work with and his polite professionalism kept me calm during a stressful situation. Highly recommend them.
Jessica tech number 5965 from water restoration is very patient. She helped me with my insurance to get the water damage in my house cleaned up.She is very knowledgeable and sweet. Animal lover. Desmond (1036) and Derius tech 5992 were also very good. They really care about their customers and take pride on their work. Im very happy with Roto Rooter.
I just want to start out by saying Elvis 1126 as outstanding. We had a big issue with our plumbing and Elvis worked nonstop for 5 hours to fix the problem . His professionalism and expertise were incredible. Thank you once again for responding so quickly. We will call you again in the future should we have any problems
I highly recommend Roto Rooter for any plumbing issue. We have used them twice now and BOTH times we have received exceptional service. Our technician Larry Parsley #4783 is fantastic. He is courteous, professional, knowledgeable, and friendly. He diagnosed the situation right away, suggested the proper repair and got right to business. He enjoys what he does and it shows in his skill and workmanship. We will be return customers should the situation arise. Highly recommend!
We had an issue w our drainage in the shower, which also flooded our second bathroom. We called Roto rooter, and ended up getting Larry Parsely #4783, who did an awesome job! our bathrooms are both working properly, and he even used one of his tools to get our bathtub working again (which wasn't even one of the issues we were calling about). My husband is disabled, and this was so helpful to us that it got resolved and more $ wasn't shelled out as previous times.
I contacted several plumbing companies reference servicing a hot water heater in the attic. Several companies refused to service the hot water due to attic conditions, high heat and no air condition. Others wanted to charge an outrageous amount of money for an hour and half of work. Jacek (8102) from Roto Rooter of Boca Raton, Florida, came to my residence, serviced the hot water heater, replaced out dated piping (that the other companies did not mention in their quotes) and for a fair price. I have considerable amount of experience within the construction business, the quality of work accomplished by Jacek is second to none. I was impressed with his professionalism, knowledge, and experience. He explained and showed why the original piping (1990) was outdated and needed to be replaced. I highly recommend Jacek of Roto Rooter to anyone in the South Florida area.
Called Shawn Jackson's office to do a simple bathroom sink drain issue. He called and told me both bathroom sinks were clogged and the charge would be a whopping $320. I needed help at that time, normal business hours on a Monday. I was charged another $60 for some enzyme to prevent further clogging. I now feel the charge was excessive. I had to make five calls (many went to an out-of-state call center) to get a paid receipt.
Buyer be ware!!
Called at 1000pm for appt today 5 April. 1200-400pm. Window. Explained I was flying out must have plumber. No problem? At 2:30 called working on plumber, at 4:10 I called them. Sorry no one available REALLY? Customer service left the bldg. Epic Failure. You deserve no stars. Forget about your customers and they won't come back and you get free advertisement as the worst customer service!