GMC Air Conditioning Services, LLC
4100 N Powerline Rd Ste U-5, Pompano Beach, FL 33073
|Mon - Sun:|
Kimar J. (Technician) from GMC Air Conditioning Services is a true professional, very knowledgeable and detail oriented in this air conditioning service field. We have a maintenance service agreement (every 6 months; affordable) with GMC and glad to have it with GMC. Not only did Kimar check, clean and service our 12 year old RUUD system (inside/outside units) at our home but complimented our at-home practice to maintain this system with care. He even shared some simple tasks to maintain a clean and possible longer life of the system. Great Service! We will continue to have GMC service our A/C at home every 6 months. Thanks Kimar and GMC Air Conditioning Services.
I was so happy because they came out the day I called with my problem. They were so busy that I did not expect them till the next day, but they managed to squeeze me in. They called to give me advance notice and were very polite, professional and knowledgable. In no time, they did a good, clean job and my a/c was up and running again. I would definitely call them again.
Do NOT call this company unless you want to pay for repairs you DO NOT NEED !!!!!
I called on a Weekday evening, that's when AC's break, and was told somebody will give me call in the morning. My husband took off from work, a technician came out the next day mumbling already walking in " I hope it's not the motor". Bypassed the Thermostat, NEVER went to the outside unit to check there either, just saying, and went right for the motor and module. I believe you can guess what he told us we needed to replace, right? Yes, Module AND Motor ! you can not replace one without the other, the technician said. I called their office right away and talked to somebody about a possible different way to solve this problem, guess what, yes, the man said if I were you, I would replace only the module first, see if it works and if not we can take that module out again, sent it back to the manufacturer, they normally do not ask any questions from us, and then you replace both but do not lose any money. That's what I did, because the "expert" told me !!!! Part was installed the next day. (My Husband had to take another half day off ) $330.00. $110.00 for the part/$220.00 for LABOR !!!! Needless to say, the AC ran 3.5 days and then I had to call again because the same problem arose. This time another technician showed up, barely spoke English. This time I took off from work and AGAIN, the TECHNICIAN walked right pass the Thermostat (?????) and went straight for the motor. I had not shown him my previous receipt yet. His office told me he had no idea about my reoccurring problem (??????) I then showed him my receipt and he called his office. Of course after that, why looking anywhere else, I did not replace the motor, so it had to be that, right?
He went and got the motor, neither of the technicians had any material on the truck !
Came back, installed and left after I paid $710.00. ($110.00 Credit for the first module was applied already !!!) $505.00 for the motor/$205.00 for LABOR which was 1h45min. When my husband returned from a morning appointment the next day, hard to believe?????, the AC was out again. My husband called the GMC office and told them his problem and got a testy respond. THEY got snippy with HIM?????
The technician who had come out the first time returned, and now, not having anything else to look at or for, checked FINALLY the Thermostat !!!! He bypassed it and guess what........BIG SURPRISE, the AC came on. NEW MOTOR, MOGULE and all ! The technician then told my husband that it may not have been the motor or module at all. REALLY????? So I called the GMC office and got the owner finally after a whole day of trying. First very nice and listened to my FACTS ! Then, after talking to his workers, NOTHING but NOTHING happened the way I remembered and told him. Oh no, now my unit had ice on it and ice on my floor too, oh by the way: I told the office that first time I called.......?!!! and the fan outside was working the first time the first technician looked at it. HE DID NOT EVEN GO OUTSIDE !!!!! And of course the person in the office never told me only to get the module first without the motor ! RIGHT ! and the technician NEVER told my husband that it probably never was the motor in the first place. Well, sorry, but that did it. That is just a BIT too obvious if you turn everything around to safe your .........!!!!! All I asked for was to meet in the middle somewhere so that we can both be happy. There obviously were clearly big mistakes made by GMC. But that's what you get, I guess when you trust PROFESSIONALS !!! Hope this will help other people not to get cheated out of their money. Go to someone that will HELP YOU with your problem and not their own pocket ! Shame on GMC !!!!!!!