Service was fast and pleasant the young lady I believe her name was Sara was very pleasant. we've been there 3 times this past month recommended
Fabulous food! Great wine selection! Our waitress, Ericka was the best! Great personality and service was 5 star!
never in my life experience worse customer service than I did here. I placed an order for delivery. When the order came, I called and told them that it was wrong. The owner came on the phone and argued with me saying that's what I ordered. I politely informed him no I didn't and would just like the situation remedied. He hung up on me. I called back and he told me to come in and hear the recording and proceeded to put a woman on the phone who stated, " sounds like you need another cocktail" and hung up the phone. I got in my car and drove there where the owner continued to argue with me. I know what I ordered and just wanted a refund at this point. He continued to be extremely rude and never showed me the recording. All for 10 dollars. The absolute disrespect and lack of customer service is appalling. I am a regular there and was absolutely in disgust with how the owner, Rudy speaks to his paying customers. He lost a weekly customer over ten dollars. Don't waste your time or money on this place.
This is the worst pizza restaurant around! So many other good pizza places in the area don't go to then! If you do DON'T PREPAY! This place sent my food 3 hours late after I prepaid and couldn't order from anywhere else since it was through Grub hub. Talk with the manager who needs to be retrained and to compensate us was going to give us a "free soda" like that's good enough. Well guess what the driver FORGOT IT! Can you seriously be anymore incompetent then that? Save yourself the aggravation and order from Vitos or anywhere else!
Worst service I've ever received. We waited and hour for our delivery and called and they said it was on it way . Still never received our pizza .
Poor service. The server never came back to check on us. But I did hear her complaining in the background how she is not making enough money there. I definitely was not happy with the food.
Valentinos has lost our business for good after tonight. Our $75.00 meal was apparently not good enough for the owner who got on the phone to tell us he had a policy to never substitue any of the vegetables on the side even though they do this numerous times a week for my mother who has restrictions on her diet. When he refused and we cancelled the to go order of lobster and other food he was unphased. This is not our first encounter with this owner. Word around town has always been about how rude the owner is and now I believe it!
We usually order take out or delivery from here and it's normally good. Today we decided to eat at the restaurant. Garlic rolls were over cooked, sida was flat, slice of cheese pizza was over cooked and eggplant parm was overcooked. Italian bread that cane with entrées was served with no butter. I do have to say, today was not a good day here and we are usually pleased with there food. I guess I'll have to say that it is "hit or miss", which is disappointing because we thought we found a italian place that we could trust to always be good or great. Sorry guys, you missed it today!
Ordered from the menu for delivery. Asked for shrimp with my meal and they only have two. Do if you eat here and want shrimp make sure you ask how many you will receive.. First and last time I will ever order from them.
Paris was our server and she was super nice. Our drinks were cold and the food was good.