I recently had my hair done by Trina and I had BLACK box color in my hair and Trina spent 6 hours pulling the color out of my hair. NOW my hair is a gorgeous blonde color.. she use everything she had to keep my hair in good shape. when finish she only cut what was need and finished my hair with a beautiful blow dry and curls. thank you sooo much Trina you are a wizard when it comes to hair!
I scheduled an appointment for a mother daughter date. 4 pedicures, 3 sets of new nails. I sat with my feet in the water for over an hour waiting for my pedicure. The water was cold, my feet pruned and tender. Several people came in without appointments and they took them immediately. They could have been doing 2 sets of nails and 2 pedicures, then switch. Instead they just kept taking walk-ins. I had them do just a basic pedi because we had now been there for an hour and a half, 2 sets of nails still in progress, and I still had to get my nails done. By the time they seated me for nails we had been there for 2+hours. I decided to not have my nails done because everyone would now be waiting on me. Keep in mind, 3 other people have now gotten pedis and/or nails while I waited. Went to pay, their signs say $25/fill acrylic set. They charged me $45 a set because they were longer and gel polish. I expected to pay additional for the gel polish, but he added more on because of the length- which was not started on any signage. My total came to $300+! I told them it is wrong to do walk-in's ahead of appointments. They just kept adding anyone who walked in. The pedicures were great, the nails not so great. They have many visible flaws. This is not the first time we have come here. This is the only place we have ever come to in the last 4 years. We will not be returning. The attached pictures are just a few of the nails... I could take pictures of all of them. They have a policy that guarantees satisfaction, but they will redo the nails. Not willing to spend another 2+hours waiting to get them fixed. Very disappointed.
I have been going to this spa for over 2 years. They are always friendly and efficient. The gel nails stay on and look wonderful for at least 2 weeks. The facility is always clean. Very pleasant environment.Teresa N.
Great haircut A+++. Thanks Dianna, I found my permanently hair dresser she was friendly and very knowledgeable.
Trina works hard to achieve the best results, she did my hair color and it turned out to be amazing! Thank you Trina
My vist to this salon was wonderful the girls listened to everything I wanted done . they asked me plenty of questions to make sure we where both in the same page. I was asked if I wonted any water or a snake. this place was beyond relaxing and helpful
They were absolutely terrible with how they did the nails. 1) After removing my own clear coat, the tech used a dremel on my natural nails. He should have just lightly buffed my nails. Using the dremel AFTER the acrylic. 2) They should NEVER use dirty (used on other clients) files & buffers. All of the files were dirty, & the dremel looked like it had not been cleaned in ages. When I had my nails done b4, the Tech would put files in a zip lock bag for her regulars, with names. She ALWAYS used fresh files & drill paper on new clients. 3) They did not use the anti-fungal BEFORE gluing the nails. This is a health issue. It was bad enough & they used dirty files, on many other clients, with who knows what kind of skin issues. 4) The tech did not make sure the cuticles were pushed back & trimmed before applying tips, or acrylic. Because of that home filing had to be done before the nails lifted. 5) When applying the polish, no one was asked if gel nail polish was preferred. Too many coats were also applied. About 4 clear coats, & 3 coats of the French tip color. So much was applied that the nails looked bulged on the sides or the entire end of the nail. 6) The brush used to apply remover, for correction while creating the French tip, was obviously dirty, and had crud on the bristles. 7) The polish it’s self was not only too thick, but very uneven. When someone is free handing there will be a degree of difference from nail 2 nail. But, this was on each nail. One nail would be high on the left side & low on the right, not just a little difference and not on just one or two nails. The unevenness was just not in color, but thickness, one side of the nail would be thick with polish, while the other would not be. Giving the nails an illusion of being bulb like, on one side, or the entire end of the nail. Needless to say, there is NO WAY it was worth the $84.00 that was charged for 2 full sets. I would suggest that anyone who reads these reviews, DO NOT go to this nail salon.
I think that people are just so judgemental that nothing is really ever good enough for them clearly because they did everything that I asked and I'm not the simplest when it comes to my nails they did more than what I asked and were very polite not to mention my nails look FABULOUS. The environment was even accommodated to better fit my time there. I couldn't have asked for anything better to be honest it was one of the best experiences I have ever had at a nail salon. Thanks guys your AMAZING* I'll be back for sure!!
I love working with all the women in this salon, the atmosphere is more than welcoming and the service of all the girls are fantastic
Best salon in Pocatello :)