I scheduled an appointment for a mother daughter date. 4 pedicures, 3 sets of new nails. I sat with my feet in the water for over an hour waiting for my pedicure. The water was cold, my feet pruned and tender. Several people came in without appointments and they took them immediately. They could have been doing 2 sets of nails and 2 pedicures, then switch. Instead they just kept taking walk-ins. I had them do just a basic pedi because we had now been there for an hour and a half, 2 sets of nails still in progress, and I still had to get my nails done. By the time they seated me for nails we had been there for 2+hours. I decided to not have my nails done because everyone would now be waiting on me. Keep in mind, 3 other people have now gotten pedis and/or nails while I waited. Went to pay, their signs say $25/fill acrylic set. They charged me $45 a set because they were longer and gel polish. I expected to pay additional for the gel polish, but he added more on because of the length- which was not started on any signage. My total came to $300+! I told them it is wrong to do walk-in's ahead of appointments. They just kept adding anyone who walked in. The pedicures were great, the nails not so great. They have many visible flaws. This is not the first time we have come here. This is the only place we have ever come to in the last 4 years. We will not be returning. The attached pictures are just a few of the nails... I could take pictures of all of them. They have a policy that guarantees satisfaction, but they will redo the nails. Not willing to spend another 2+hours waiting to get them fixed. Very disappointed.
Great haircut A+++. Thanks Dianna, I found my permanently hair dresser she was friendly and very knowledgeable.
Trina works hard to achieve the best results, she did my hair color and it turned out to be amazing! Thank you Trina
My vist to this salon was wonderful the girls listened to everything I wanted done . they asked me plenty of questions to make sure we where both in the same page. I was asked if I wonted any water or a snake. this place was beyond relaxing and helpful
I think that people are just so judgemental that nothing is really ever good enough for them clearly because they did everything that I asked and I'm not the simplest when it comes to my nails they did more than what I asked and were very polite not to mention my nails look FABULOUS. The environment was even accommodated to better fit my time there. I couldn't have asked for anything better to be honest it was one of the best experiences I have ever had at a nail salon. Thanks guys your AMAZING* I'll be back for sure!!
I love working with all the women in this salon, the atmosphere is more than welcoming and the service of all the girls are fantastic
Hair Hub gives the best service in town every single stylist and nail tech in there do a great job! Every time I go in I get exactly what I ask for! The owner is the sweetest person I ever met and really cares about every costumer that goes in! Not to mention that this place also offers the most sanitary services!
Best salon in Pocatello :)
Hair Hub is locally owned and operated and strives to give every guest the very best service. If not completely satisfied with any service you can go back within 7 days of that service and the stylist will fix it for Free.
Love Tammy! Excellent Lash Artist-Heidi