Their customer service is non existent. There never seems to be enough tellers on the floor, and those that are working make it seem like a chore to wait on you. I had to wait in the drive thru for 15 min while a teller yelled at the person in front of me
Serving the Pocatello Area.
From Business: Advantage Business Capital offers some of the most innovative and flexible accounts receivable factoring programs in today's market. This method of obtaining business financing is a viable alternative when traditional business financing fails to provide your business with the capital it needs. Our factoring and asset-based…
The employee that works there by the name of Danielle is so rude! Each time I go in and make a payment she wants me to renew my loan, this past week I've been in a bind and now she doesn't want to renew until my payday. She failed to return calls. I've seen her go through staff and I'm wondering now if it's her cocky attitude she gives people. I've witnessed her treating a few patrons with no respect. Danielle you need customer service rather than trying to match wits with your clients. I don't even want to give a rating, the only good thing is former workers that were let go
Went into this location and talked to Lane and I asked him if I could get a $100 bill broke down into some small bills and he was really rude and ignorant of how he said it! It was imbarrassing and I was actually thinking about switching banks! But I was treated so horrible I will make sure everyone I know doesn't go to this location! Poor customer service!!!! Bad attitude management!!!