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Wherever you bought it, we'll repair it.

Schedule Your Repair

Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

Business Description
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we?ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We?re the largest appliance services provider in the country and we?re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours

Regular Hours

Services/Products
Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
discover, master card, amex, visa
Location
Stoneridge Shopping Ctr
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Social Links
Categories
Major Appliance Refinishing & Repair, Small Appliance Repair, Exercising Equipment-Service & Repair, Vacuum Cleaners-Repair & Service, Dishwasher Repair & Service, Television & Radio-Service & Repair, Small Appliances, Electronic Equipment & Supplies-Repair & Service, Range & Oven Repair, Tractor Repair & Service, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Major Appliances, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair, Appliance Installation, Major Appliance Parts

COUPONS & DEALS

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Reviews

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Howard S.

03/17/2017

Overall
Selection
Service

The Sears guy was here for about 90 minutes to repair our side by side Kenmore refrigerator. He installed a new display unit on the freezer, and chipped off the ice around the freezer fan. He had brought a new freezer fan and motor, but did not need to install them, as the refrigerator ran quiet after he chipped off the ice from the rotors. He left me the fan and motor, and said to unplug the refrigerator for one day (warm weather), in case the fan sounds noisy again, to melt the ice again. Very informative, friendly and efficient. Top notch!!

Tom G.

10/02/2016

Overall
Service

This is my 11th service call on the Kenmore dish washer. Sears give priority to nonwarranty customer. Call as someone without a warranty and you let get a service call in 3-5 days lather than two weeks. Then Sears will order a part and make you wait another 1 to two weeks.

Jeff G.

08/27/2016

Overall
Service

This was the 6th or 7th Sears service call in 2016 on my 1998 Kenmore Water Softener. My rating would be lower if zero or negative ratings were an option.

1. The Aug 24 repair value under Protection Service coverage was $1,300. This is against retail cost of ~$700. (Sears "One Source" group used to bring some sanity into these "repair vs. replace" decisions.)

2. It has taken 7+ months to repair an issue first ID'd in January. Nearly every part other than the shell has been replaced...painfully slowly. There is at least one more service call needed to repair a leak.

3. 200lbs. of contaminated parts and salt were left in my driveway. The service mgr directed the techs to leave it. Sears Customer Solutions agreed it was wrong and have recorded an official complaint against him.

4. I had to remove items in #3 myself after 72 hours and calls to multiple Sears groups. Some staff were sympathetic, but ultimately all they could offer was a pickup on Aug 30th....another 72 hour delay.

Review Image
Rob B.

05/15/2016

Overall

Very poor customer service for our defective 21/2 year old Kenmore Elite refrigerator. We bought what Consumer Reports recommended. Apparently this one is a lemon. One Sears repair guy & one private guy said compressor dead. And feels a blockage caused this failure in such a young appliance. Now nearly a month w/o a refrigerator, Sears is sending a third service guy instead of owning up to a problem & making it right. (Possibly it's the LG manufacturer of this Kenmore that's to blame. Perhaps they should stick to electronics & not refrigeration!

Connie C.

03/26/2016

Overall

This was one of the best experiences I have ever had with a home appliance service. The technician was very professional, prompt and neat. He clearly knew what he was doing and explained everything. I was very pleased.

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