The UPS StoreAdd to Favorites
25a Crescent DrPleasant Hill, CA 94523Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Tue:|
|Wed - Fri:|
Fax: (925) 356-5674
This is the most disorganized place- there is new staff every week (that appears not to be trained). I had a package lost and a slip in my mailbox saying it arrived. When this happened the owner seemed to think it was no big deal, I waited a week and then asked him again- he seemed puzzled (perhaps it was no big deal to him!) and then said it would take him a lot of time and expressed irritation towards me. The owner seems very confused most of the time and doesn't really care.
Many times I went in there, I would see a customer yelling- where is my package! So, I know I was not alone.
The owner would never take responsibility and passed it off to staff that had alread left (they never last more than 2-3 weeks).
Proceed with caution! I hope they are improving.
This is just my experience and yours could be great