My daughter and I just sat in the salon waiting for our turn - first come first serve. The salon was very busy and we were willing to wait. At about the 65-70 minute wait time there were two ladies started to be serviced ahead of us. The first was a pedi. Maybe the open tech doesn't do manis. Ok. Next was a mani and that's when we walked out. We had been there way over an hour before either of these ladies even entered the store. There was also a young gal who came in with a friend for pedis who was skipped for another who wanted mani/pedi. Why not a sign in list??!Total garbage. We've been to many salons all over the country. We've never experienced this.