My son had been going here for about 2 months. The owners Cayla and Mary were great at first. Very polite and nice, calm and gentle with the kids. I didnt like the helper in the baby room Donna because she wasnt as nice and gentle with the kids, she was just....there. After many times of my son coming home with his diaper full, nose running, clothes dirty or backwards, pacifier and sock lost, me and my fiance brought the issues to Cayla's attention KINDLY and RESPECTFUL!! When we left, Mary called me and DISRESPECTFULLY and UNPROFESSIONALLY told me that if we didnt like the daycare we could go somewhere else and that we were just making up things because we were late on our bill. Before we complained we had paid $100 on our bill and NEVER once tried to dodge our bill. Our concerns had NOTHING to do with our bill. We simply wants our child picked up looking the same way he did wen we dropped him off. We didnt trip the first few times because we understand things happen. But when it began happening A LOT we spoke up and instead of fixing the problems that THEY created they basically told us to go somewhere else if we didnt like it. I couldnt believe how unprofessional Ms Mary was being (in front of the kids especially) a woman i once really liked. Long story short I grabbed my son and the rest of his things before i had to snap on somebody in front of SEVERAL kids.
3495 Windsor AveDubuque, IA 52001
From Business: Each of our centers was deliberately meant to resemble a family home so that children would feel comfortable there. They are smaller centers of between 55 and 70 …
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