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Extra Phones

Phone: (954) 900-2631

Neighborhood
Plantation
Categories
Physicians & Surgeons, Gynecology, Medical & Dental X-Ray Labs, MRI (Magnetic Resonance Imaging)

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Reviews

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Brenda T.

02/07/2017

Overall
Expertise
Professionalism

I went to get an MRI done. They were very pleasant and attentive to my medical history. They were on time and guided me accordingly. Clean and neat place. I believe that the way you treat people that is the way they will treat you back.

Catherine P.

03/04/2016

Overall

I agree, Billing problems. However, I think that they are hoping you don't check your bill for services you did or didnt get. Insurance pays 100 percent for your yearly mammogram. I was billed twice for it on the same say plus other services I didn't have done. When I called the customer service number he immediately said "oh it was coded incorrectly. Yea ok. Beware of this company and their accidentally coding And add on tests that their radiologist suggest.

Shari M.

02/27/2013

Overall

This company is fraudulent! DO NOT HAVE ANYTHING DONE HERE unless you want to have a billing nightmare. My husband had an MRI done here in July 2012. He was fully covered by health insurance. In August, I received a bill for over $1202.00 stating that insurance coverage was denied. I called our health insurance company and resolved the issue, they confirmed that my husband was covered at the time of the service and that Signet Diagnostic Imaging Services was paid. I called Signet's billing department and could not get any satisfaction. They said they had been paid and cashed the check, however they needed a letter from United Health stating they could keep the payment because of the mix up. United Health sent them an updated EOB (explanation of benefits) statement and that was not good enough for Signet's billing department, which is based in India and I could not speak to anyone who wasn't reading from a script. In November, I had an updated EOB sent again and thought that the problem was behind us. I was so wrong! In January, we received a letter from a collections company stating that we owed $1202 and if we did not pay it would affect our credit rating. Since then, I have gone back and forth with health insurance and the collection agency. I cannot even get in touch with Signet's billing department and neither can United Health reps. United Health has been very helpful in calling, writing letters and documenting all the details with their balance billing department, since it is illegal for Signet or the collection agency to be billing us for amounts that are beyond the agreed upon rate between Signet and United Health. This is the worst experience anyone could ever imagine when insurance is doing the right thing and this company along with their shady collection agency are behaving so horribly.

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