Had a box for 10 years. When we moved and closed box we were told they would hold items for us and we could have them shipped. Evidently the OWNER of the store told them to send everything back to sender after 30 days. When asked why we were notified was told "we are not obligated to notify you" 10 years of service with most of it being ok but this was a very unprofessional way to end the relationship and would not recommend them to anyone after this encounter. Situation in returning items has left me with serious issues because they failed to have decency to contact us after 10 years.
In my entire life I have never felt the need to actually go online and take the time to give an established business a negative review. My only request was that the owner of the store print my prepaid shipping label. The owner was very impolite, offensive, obnoxious, and combative to say the least. He specifically stated he was overcharging me because he had to pay rent. Even though the amount was not significant, I could not yield to to his ill-mannered demeanor when a UPS store 2 days prior helped me with the same issue for free accompanied with courtesy and respect. I strongly recommend any individual to refer their shipping needs to the UPS Store on University and Griffen Road.