After our normal vet in Tampa was unavailable and no local emergency vets treated pigs we found Walden online. We called on memorial day weekend with a vomiting and lethargic three-month-old baby pig, and Dr Bailey saw him right away. He doesn't sugarcoat anything but took great care of our baby and Bolt just came home today. He seems to be doing great. We will be definitely using him for both of our pigs and probably for our other animals as well, even though we live 45 minutes away. Dr. Bailey also gave us his cell phone and told us to call anytime in addition to the daily updates he gave us on ball. We're so thankful that he nursed him back to health and that Bolt is home with us and his brother Thunder.
Rude vet, rude and unorganized staff. Only visited due to my personal vet being on vacation. They asked my husband to fill out paperwork and then the people at the desk pretty much ignored everything he wrote because literacy is underrated. Vet recommended surgery for a simple furuncle. Suggested regular this, laser surgery, and nothing else. My husband had to ask him for antibiotics. Luckily my husband left and our real vet said that surgery and laser removal was insane. We won't be back to this vet. The only good thing was that the vet gave him the antibiotics, only AFTER my husband asked for it. A furuncle is a boil that is easily cleared with antibiotics.
Your first impression when you walk in is WOW! I move frequently because of my job and have been to many vets office. Walden Lake Animal Clinic is by far the cleanest clinic I've taken my pets to. I went in for a lump on the side of my dog. Dr. Bailey did an exam and then talked to us about removing it. They were able to schedule the surgery for the next day and removed the lump with no issues. They are very detail oriented and computer friendly. Both techs and doctors are very knowledgeable and extremely professional. They even gave us a detailed report after to explain everything he is due for and the procedure itself. If you want people who truly care about your pets then this is the place to go. P.S. We toured their boarding facility...Also Immaculate with large suites. Can't wait to board our pup there. FIVE STARS INDEED!!!
I can't speak to the quality of their veterinary care, however, the staff seems very unorganized and unprofessional. I made reservations to board my dogs today, over Memorial Day weekend, and per their instructions, delivered my dogs vet records several days prior to the weekend. The woman at the front desk took the records, looked over them, said she'd put them in the computer and that I was set to go to drop them off Saturday. Upon arriving Saturday, they had no idea where the records were and they were not in the system. I had fortunately brought another copy because the person at the front desk seemed a bit flaky, and I thought this might happen. But this time, they said my records were not sufficient and that they'd have to undergo a physical exam and 2 more vaccines in order to board there, for an extra $150. Why wasn't this told to me over the phone, or when I dropped off my records? I've boarded my dogs at other places with no problems with just DHPP, rabies, and bordatella; I understand if this place has different requirements, but they should have told me that when I dropped off my records instead of waiting until the morning of a holiday weekend. The vet tech said this has been happening lately. So now my options were: 1) Have my memorial day plans cancelled or 2) Pay an extra $150 and give my dog, who has a history of allergic reactions to vaccines, a vaccine he has never had before and just leave him. No way. I just moved to Plant City and was looking for a new regular vet and boarding place, as my dogs go to boarding every other weekend, very disappointing.
designer pet care open 7 days a week we live on property big grassy play areas stress free atmosphere offer late night pick up!! open ALL holidays! drop off or pick up on all holidays.
I've been taking my golden retriever there for a few months. We utilize their boarding facility frequently. The staff are always super friendly and accommodating of my schedule changes for drop off and pick up. My dog really likes the people there and has gone from not wanting me to leave her to loving on the techs when I drop her off. As for the vet, my interactions have been limited, but my dog seems to like him. If you are looking for a vet that's going to make the experience about you, it's probably the wrong place, but I do feel confident that he and his staff are taking the best care possible of my dog and that's what really matters.
I'm unable to adequately express just how horrible my experience at Walden Lake Animal Clinic was in the space allotted here. My dog Lacie went in for an aural hematoma and I was sufficiently appalled by the atrocious attitudes of the staff to transfer her records to another vet clinic before the 1-week follow up appointment. BEWARE of this place: not only are they ridiculously over-priced, they also have nothing but utter contempt for their clients. These people should not be in business.
Had to bring my dog Susie in on a Wednesday afternoon because she started vomiting and my usual vet was closed and Walden Lake was the only office I could find open. When I got to the clinic they immediately got me and in an exam room. I thought the doctor and staff were very helpful and good at explaining the problems and different treatment options. My dog Susie was feeling better in no time! I plan on changing to Walden Lake permanently. Also found out they have a great boarding facility there also and plan on Susie staying with them our next vacation.