You don't expect your furniture to literally fall apart at the seams within 3 weeks of purchase! On June 10, 2017 we purchased a living room set from Conn's in Plano TX and within hours after delivery we noticed several things not right about it. Thre weeks later on July 5th I called Conn's to report the issues with our furniture and of the defects outlined below. Their first response was to send their inspector to inspect the sofa and love seat. After a thorough inspection his report confirmed it was indeed defective, even the frame of the set was defective according to him. Within three weeks our sofa looked hideous! Upon receiving the report, we were informed we had been approved only for store credit. So...we went back once again to shop once more for another set but after 2 hours we did not find anything we liked or that would match our furnishings. I told Dawn, the store manager at Conn's, Plano TX at this point, after spending over $2000 I didn't feel like we should not have to settle on something we didn't like just because we bought from them. She agreed and said she was putting in for a refund and I should be receiving soon. After waiting for the check I'm told I would not receive a refund only credit.-Protruding nails in several placed (which we had to nail down shortly after receiving)-Necessary to use pillow on a few back pieces as you can feel the bar poking in your lower back (inspector said there was not enough stuffing)-Back cushions are crooked (frame issues)-A hole in the cheap frame behind an armrest-Major stitching unraveling in many placesWe are a mature couple with no children at home so this is absolutely not wear and tear but extremely poor quality!
800 W 15th St Ste BPlano, TX 75075
You don't expect your furniture to literally fall apart at the seams within 3 weeks of purchase! On June 10, 2017 we purchased a living room set from Conn's in Plano TX and within hours after delivery we noticed several things not right about it. Thre weeks later on July 5th I called Conn's to r…
2380 E Park Blvd Ste 310Plano, TX 75074
From Business: At the Plano Rent-A-Center, rent or buy furniture, computers, appliances, & electronics with weekly payments or 90-days same as cash! No credit check, waiting period or interest!
9035 Forest Ln Ste 108Dallas, TX 75243
From Business: At the Locally Owned Dallas Franchise Rent-A-Center, you can lease or buy furniture, computers, appliances, TVs, laptops, and even smart phones with simple & easy weekly or monthly payments or low 90-days same as cash prices! No credit check, waiting period or interest! Place your order and be delivered the same day!
10. Bestway Inc
12400 Coit Rd Ste 950Dallas, TX 75251
From Business: Bestway Rental has been engaged in the rental-purchase industry since 1987. The company owns and operates more than 74 stores located in the states of Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee and Texas. Store operations are controlled and monitored through the company's management …
My wife and I moved to Dallas recently so we were looking rent to own furniture. I shopped from Bestwayrto, When looked at their prices and comparing them to other companies, I was surprised at the lowest price that the Bestwayrto offers. I rented a bedroom & living furniture from the company. W…
4181 Centurion WayAddison, TX 75001
From Business: Charter Furniture Rental is a family owned furniture store with monthly leasing plans. Choose from designer created plans which include sofas, beds, tables and more. Charter has everything you need to furnish or stage a home or apartment temporarily or for the long term. Stop by our showroom in Addison, TX or browse online…
4545 Spring Valley Rd.Farmers Branch, TX 75244
From Business: Customers have chosen Office Furniture Source since 2009 for their new and pre-owned office furniture needs because we offer the best selection in our 115,000 square foot warehouse, great values, and we make finding the perfect items easy with on-site designers and consultants. We invite you to see our beautiful showroom o…
2920 Blystone LnDallas, TX 75220
From Business: Designer Furniture World is your HomeStore for HomeDecor. Shop at HOME, on your PHONE, or set an appointment to visit one of our showrooms. We only carry the best furniture in the industry. Top of the line, quality furniture priced to be competitive in today's growing e-commerce market.