I just wanted to let you know how pleased we are with customer relations with Venture Pools. It has been absolutely amazing. Highly recommend!!!
Recently switched pool cleaning services from another company to Riverbend Sandler and we are very happy with the prompt service. They actually take the time to test and measure the water and chemicals, unlike the prior pool cleaning service.
Blue Escapes Pool and Spa is not your normal pool company!I consider myself an expert on pool companies because I have met close to a dozen pool companies! I had a very bad experience with the VIP Pools who re-plastered my pool a few years ago. I have had to hire a new company to correct VIP P…
4. Cody Pools
Over the past fifteen years we have build six pools, my job required significant relocation. Our sixth pool was constructed by your company. We initially selected Cody Pools for the following reasons: quality materials, reputation and competitive pricing. Cody Pools far exceed our expec…
I also believe such as what Bobap stated in his review - that Mercedes Pools are scam artists. They will talk a good game and expect you to not know what they are doing - you have to watch these guys and get second opinions. The owners will lie to you and then do just enough to cover up their mi…
The company plastered and installed tile in May 2013. The plastering job was done so poorly that the company had to completely redo the plaster in Oct 2013. I was generous, and agreed to let them wait until after summer to redo the job, but waiting cost us a whole summer use of our pool (The com…
8. Foley Pools
They do not follow up and finish in any acceptable detail. Once the pool is paid for the they do not return phone calls unless you threaten turning the in or filing a law suit. Think twice before you use this company.
1006 20th StPlano, TX 75074
From Business: The name Pool Environments has become synonymous with unparalleled quality in the Dallas swimming pool market. Dissatisfied with the construction process he saw being employed by builders at the time, Pool Environments was founded in 1990, to re-invent the construction experience for the homeowner. This vision required a c…
13. RC POOLS
904 Lexington DrPlano, TX 75075
From Business: My name is Ryan Corcoran. I have been in the pool industry my whole life and have over 15 years experience professionally. My main goal is to build a working relationship on honesty and trust between me and my customers. Im not a corporate chain and therefore offer a one on one relationship. Honesty is my mantra and believ…
1701 Fernwood DrPlano, TX 75075
From Business: ABOUT CUSTOM DESIGN POOLS Build With a Company You Can Trust!"No Two Pools Are Ever the Same" Let's face it ; when summer rolls around, it always seems as though our vacation time becomes shorter and shorter due to our busy work schedules, kids, families, and so on... This year, why don't you do something exciting give you…
Great place for water fitness! Coaches are the best!
I cannot express how happy we are with our new pool and Venture Pools. The entire construction process was incredibly easy and we don't know how it could have been any easier. Highly recommend!!!
Blue Escapes Pool and Spa is not your normal pool company!I consider myself an expert on pool companies because I have met close to a dozen pool companies! I had a very bad experience with the VIP Pools who re-plastered my pool a few years ago. I have had to hire a new company to correct VIP Pools issues. So hence, the parade of pool companies!Bob, the owner of Blue Escapes Pool and Spa, reviewed my pool with confidence and a high level of expertise. All the bids came in about the same price but it was Bob’s approach that won me over. Once the work begun, Bob was over almost every day taking pictures of the progress and addressing with his crew any issues he saw.I have NEVER seen the amount of steps and detail related to pool repair, tile and stone replacement. Juan and his crew worked on the pool almost every day, most times working until dark. Most of their process was detail that is not seen in the final product but promotes durability – waterproofing at every step; visiting 5+ Stone Yards to find rock that did not flake away; brushing down the pool surface, applying an acid wash and final brush-down; replacing pool jets that were the wrong size; applying Deck-O-Seal after stone install. Then when done, they cleaned off my patio furniture and pool area, returning when the pool was filled with water to apply start-up chemicals and make sure the equipment worked correctly. They spent more time on the areas I was not paying them for to assure the end result was a beautifully updated pool that functions better than when they began their work!Another applause is on their communication: They leverage an on-line system in which daily status are sent to the client. And Leta, Bob’s ever-efficient assistant, would call or Bob, knocking on my backdoor, with an update. I was always part of the process.If only you could see my new pool! It is a beautiful! And I know it will have a long life thru Bob and his crew’s care. NOT your normal Pool Company!
I wanted to thank you all for all your help during the construction of our pool. The entire experience was easy and fun from the design and customization to watching go through the each construction process until completed.
their technician Justin is a liar, and deceitful crook. my home warranty asked them to give a 2nd opinion, and when he visited, he stated that water is balanced, and he only sends them the pictures he took and the home warranty decides. he claimed he sends them no report, now two weeks later i received his invoice where he wrote to them that the chemical is way off.of course when you keep the test tab underwater for about a minute and then wait another minute it will not have the correct reading. this is when we have pool service company attending to the pool weekly. I would have not given them 1 star if I could.
I had a wonderful experience with Venture Pools. Starting from the first contact with Andrew to get an estimate to the finished product I dont think I could have had a better experience.
All of your crews were courteous and were masters at their skill. The Gunite and decking crews probably amazed me more than any. Phenomenal job.
Venture Pools did an incredible job building our pool! Everyone was extremely nice and easy to work with. Angelica, Amanda & Amberly were all very helpful while I was in the store deciding on tile, stone and decking. Mark did a great job with my pool design. Jordan, my superintendent, did a great job keeping the subcontractors on task and was always willing to do whatever it took to get things done to my satisfaction. Becky was instrumental in the entire process. She really kept things running smoothly and was always quick to return my calls/ emails and answer any questions I had.
I am beyond thrilled on the amazing progress Venture Custom Pools has done in the timely manner as well as with the disturbance of very bad weather! The pool already looks amazing and the project isn't even complete yet I am very excited to have chosen to work with your company on this project for my home! All the employees involved with this project are just as great as (you)! The design and request have all been taken care of because you been so awesome managing the job! The contact through this entire process has been great as well, and glad we are working as a team to make my home pool special for me! I recommend the next person to use your services! Thank you.
To be fair. . .here are my updated comments regarding pool construction with Venture Custom Pools. 7/21/16: Spoke to Chris, one of the owners today. I really wish I would have known who he was/how to get a hold of him as well as the V.P. of construction, Garry. Not that I should have had to, but if I had reached out to either one of these gentleman as soon as my project became troublesome, I believe they would have corrected the issues. They, of course, assumed their employees were doing their jobs and were not aware of my problems until they read my social media post. In hind sight, unfair to them, and I recommended they make it clear who customers should contact with concerns on their website and/or when customers initially sign a pool contract. I would only post discouraging business IF the owners and/or top management had failed to address my concerns. Wish I had started with Chris or Garry before posting here. Having another successful week on this project!