8401 Memorial Ln, Plano, TX 75024
I had my personal vehicle broken into on a Friday and had to send the vehicle to the shop to be repaired. I had to drive out of town to borrow a family members vehicle stay the night out of town and drove straight back to work Saturday morning. I returned from work at 5:30pm which was too late to inform the office so I parked in visitor parking. I woke Sunday morning at 6:00am and the family members vehicle I had borrowed was towed by Safari Towing located roughly 17 miles away from the complex in another city (972-548-9400)
After speaking with Safari Towing they informed me they have a contract with the apartments to tow vehicles and the apartments receive a cut of all vehicles towed on the property which explains why my vehicle would have been towed from an authorized spot.
Total Expenses Incurred by bad business practices and targeting of residents to increase profits.
291.65 towing fee.
(The company Safari Towing stated they towed the vehicle at exactly midnight)
Being as a family member has to come into town and take off of work to retrieve the vehicle it will not be completed until after midnight tonight at which point an additional 71.65 added per 24 hours at midnight.
Total 363.30 (this is prior to tax as I have not retrieved the vehicle yet.)
So ultimately for following stated Tribeca policy of parking non tagged cars in visitors parking I had a vehicle towed, was charged at minimum 363.30, missed a meeting had to have 2 separate parties take tomorrow, Monday off of work which equals roughly $1,400.00. All of which to retrieve an illegaly towed vehicle.
When I asked Tribeca to comment on the business practices with Safari towing they implied (its at the discresion of the towing company)
Obviously from the numbers reviews (in the 100's from multiple websites including yelp.com, apartmentratings.com, yahoo.com/info, yellowpages.com, rent.com and many many more) This Apartment company seems to be adhering to illegal and harassing business practices of its tenants. It's going to be a long 11 months and 2 weeks.