The Transmission ShopAdd to Favorites
Saved to Favorites
Automatic Transmission Service Guild
Better Business Bureau
I brought my car (2008 Lincoln MKX) in with a severe jerking from the transmission. I paid The Transmission Shop over 2800.00 to have it rebuilt. Worked fine for a week and the harsh shifting returned. I brought it back in and they replaced a leaky seal. Another week and again harsh shifting and I brought it in again. They worked on it again and returned it to me. I drove it for a week and my trouble lights came on. I took it to a shop who said there were transmission codes causing the check engine light. I returned it again and when I picked it up it shifted smoothly for about a week and the harsh shifting returned (although not as bad as before, it still had jerky shifting issues). I took the vehicle back in to be told it was shifting fine for them. I picked it up and had harsh shifting after two blocks. All lin all I took my vehicle to them five times. each time it was in the shop for a week. I understand they need to road test a vehicle; however two times I took it in with a full tank of fuel only to be returned empty. They warranty their work, but after five returns and not having my vehicle repaired I simply could not return to them. I had two choices. Sell the car at a loss as no one wants one with a jerking transmission or take it to another shop and pay again ti have it fixed. Unfortunately, I had to sell it and am out a lot of money.
10/27/2011Provided by Citysearch
When I called in to see how the repairs were going, they were very informative on how far along they had gotten and very thorough in telling me what the next process was. I called about three or four times throughout the repair and I felt assured that everything was going to plan. My truck was done on time. Thank you guys again.
10/25/2011Provided by Citysearch
I sincerely believe that this shop is the best in service and honesty in the ""west."" Mike, the owner, is uplifting and has an awesome personality backed up by his manager, Andrew who is awesome as well. They have been more of a blessing than words can describe. Everyone should take their vehicles here. Thank you again!
The service was great ! The staff was very friendly & very professional giving great customer service the hole time of me doing business with The Transmission Shop. I will let all my friends in on the great work done by The Transmission Shop. Thanks again.
08/12/2011Provided by Citysearch
A no hassle no haggles warranty The Transmission Shop had honored and I had returned the same day. To me this speaks volumes about the company and them sticking to the oldest business code out there""The customer's always right"". I would recommend TTS to anyone looking for an honest transmission repair shop.
Phone: (972) 954-3614
Address: 1508 N Central Expy, Plano, TX 75074