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Service Experts Heating & Air Conditioning

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(3 Reviews)

1207 Placid Ave, Plano, TX 75074

(972) 769-5153

OPEN NOW
Today: Open 24 Hours
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Expertise you can Rely on, Guaranteed

General Info
The professionals at Service Experts can give you the peace of mind you need. We have extensive hands-on experience with all brands of home comfort equipment. We routinely perform installations and service in over half a million North American homes each and every year. With one call to Service Experts, you'll have the security and confidence of knowing your family's comfort is in good hands. Ask about the written Service Experts "100% Satisfaction Guarantee" We want to be your home comfort partners. We want you to trust us and depend on us for all of your home comfort needs whether it's heating and cooling, or helping you find relief from allergies, dry air, or other indoor air quality concerns. Whatever you need, we promise to do it right the first time. That's why you should ask about our written Service Experts 100% Satisfaction Guarantee. Prompt response. Respect for you and your home. Complete communication. Technical expertise. Problems fixed right the first time. Competitive prices. These are the standards that Service Experts is committed to delivering to every one of our customers.
Hours

Regular Hours

Services/Products
HEATING & FURNACE - Designed to deliver reliable and economical warmth, we offer replacement furnaces with efficiency ratings from 80% all the way up to 95% AFUE. Many systems are ENERGY STAR® qualified, which means they can significantly lower your utility bills compared to conventional models, and are designed to run silently and smoothly. For optimal efficiency, we can combine a gas furnace with an electric heat pump in one dual-fuel system. Providing these new hybrid HVAC systems is just another way we show our commitment to conservation. AIR CONDITIONING - We offer a variety of models, sizes and styles of air conditioners that are ENERGY STAR® qualified. These systems maximize comfort while minimizing energy costs and sound levels. DUCT CLEANING - Service Experts provides thorough duct cleaning and duct sanitization services, so the air circulating inside your home is clean, conditioned and filtered properly. Imagine actually having to dust less simply because the air moving through your ducts is not contaminated or restricted. ATTIC INSULATION - Additional attic insulation could save you up to 20% on heating and cooling bills. We can audit your insulation levels and provide new insulation to meet current Department of Energy guidelines for insulation energy efficiency. Tax Credits are even available for the purchase of insulation products and can help you save significantly.
Brands
Lennox, Carrier, Trane, Ruud, Rheem, Bryant, American Standard and many more.
Payment method
check, master card, visa
Neighborhood
Downtown Plano
Accreditation

Better Business Bureau - A+ Certified

NATE - Certified

ENERGY STAR Qualified Equipment

AKA

Service Experts Of DFW

Service Experts DFW

Categories
Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Air Conditioning Equipment & Systems, Ventilating Contractors, Air Conditioning Service & Repair

Reviews

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Overall
Service Experts. They should c...

Service Experts. They should change their name to NO SERVICE AMATEURS. We've have them out 4 times in two years.



1. They never give you a specific time...it's always betwee 2 and 4. And their guys always...ALWAYS arrive after that time.

2. They always try to upselll you on their annual contract...even though it will save you money. It has never saved me money as they always find something to fix.

3. HERE'S THE BIGGIE....my AC went out last year, so we replaced it. You can imagine the money we spent.

4. Here I am again...calling to fix this damn thing. It's still not working. We had them out on Saturday...late as usual...wasted my whole day waiting on them...just for the guy to say he has to wait until Monday. So he leaves saying he'll call me MOnday. He does not.

5. I have to call them again to get them to come out. They can't make it until 4pm...ahem...between 2 and 4. A different guy shows up at 4:45.

6. He checks the system, says I need a new coil. Now I know nothing about AC's but seems to me it should be part of the AC unit. It is an integral part of the AC. I go up and look....it's so rusted out I'm suprised. It looks like it's being held together with spit and rust. So...questions run through my mind.

A. Is this part of the AC unit that was replaced? Isn't this under warranty? Why yes...it is.

B. if not...why didn't you say something last year...20 months ago. Surely you noticed it was rusted then...and...



I will never use SE again.



Whether the part itself is under warranty or not...whether it's part of the system or not...someone should have said something before.



preventive maintenance is key.



These guys just want to charge you again and again.



i looked at all my receipts with them over the past 4 year...we've spent enough to buy 2 new systems with them. And I just bought a new system with them.



Do Not Use them.

lw8289

06/28/2011

Overall
Excellent

I found this Company on YP.com and I was impressed by their video ad. They sent a qualified tech to repair my air conditioner the same day and he did an excellent job. The company I had been working with in the past ignored my emergency request and did not seem to care that it was100 degrees outside. This is the company that I plan to do business in the future!

happyguy17

06/05/2010

Overall
Great Service

Someone told me they were too expensive and rip off Wow just the opposite. They are honest and will give you the price up front before they start the repair. They are a little higher than some companies but when I called on a holiday a live person answered the phone and got a repairman out. I will recommend them to all they fixed my compresser unit outside.

claimed iconBusiness Response06/21/2011

Thanks for the great review! We appreciate your business.

This listing has been claimed by a business representative.