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(972) 423-5829Add WebsiteMap & Directions711 W Parker RdPlano, TX 75023Write a Review

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Email
Brands
Nissan,BMW,Ford,Jaguar,Toyota
Payment method
all major credit cards
Neighborhood
Thunderbird
Categories
Other Information

Parking: Lot

Reviews

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Thomas T.

03/06/2015

Overall

Honest, good customer service, great work! Dealership quoted me almost $1000 and lied about the amount of labor. Went in and got a new alternator for under $400 on my European car. Great deal. Great guys to work with.

CM
Cbp M.

11/08/2014

Overall

I have two bad experience with this cheater people. One day i had cigrette lighter plug not working, went there and they said they will charge me 45 dollar to look into it and whatever parts would be the extra. I refused and went to city garage, they just replaced fuse and did not charge me even. but this guys wanted to make money out of silly fuse replacing.



I did my oil change last week, within leaving the shop i got Service engine Soon light, i went back there and told mechanic who work on it. He said that will gone in 20 miles drive. I drove 100 miles still the light remain same, call to Manager MOE, and he suggest me come over there. I went there and he just plugin code reader and suggest me i have faulty oxygen senser. Which surprise me how within in one minute of oil change i could have faulty senser. Again they suggest me to replace it with them with $400 and i search in google for oxygen senser of my nissan 1998 altima, that is only $48.00 worth.



i found the same kind of review and found that they did not change airfilter with original one and try to fit it with cutting it with other generic one.



@Parker shop they always try to cheat people and wanted to make money anyway.

I strongly do not recommend these guys. As i m going to complaint against them in BBB and will file claim against them.

CK
Carol K.

08/05/2014

Overall

Went to the Samstone Auto Repair on McDermott in Allen, TX to get my car inspected. It is a 2011 with 20,000 miles. I don't drive much, but I was told since my transmission fluid was brown, it needed to be changed. I was told it really needed to be changed at 15,000 miles since it wasn't red anymore, and it could be changed for $75.00. This is what my car's manual says : new automatic transaxle fluid should be red. The red dye is added so the assembly plant can identify it as automatic transaxle fluid and distinguish it from engine oil and antifreeze. The red dye, which is not an indicator of fluid quality, is not permanent. As the vehicle is driven, the automatic transaxle fluid will begin to look darker. The color may eventually turn brown. Guess they missed that in their training...thankfully, I didn't fall for the gimmick, but did fall for the new windshield wipers since I "couldn't pass inspection" without them. Ladies (and men) beware!!

MJ
Mark J.

06/27/2014

Overall
great customer service

Great customer service and honest people. I sent my wife there for an oil change and inspection . They did the work very quickly and didn't try to take advantage of my wife. Good people and professional service I will definitely be coming back for more services.

SB
Seth B.

01/20/2014

Overall

VERY PROFESSIONAL! GREAT PRICE! BEST EXPERIENCE!

I thoroughly enjoyed my experience here. I recently moved to Plano, Texas, and needed an honest auto repair shop. Not once was there an attempt to up sale me into more repairs. The service I requested was completed in the time frame scheduled. The price was exceptionally reasonable and I couldn’t have been more pleased. I have now taken my GMC truck here 3 different times and had the same experience. I Would recommend Samstone to anyone looking for exceptional auto repair at a great price!

gamadr22

05/11/2011

Overall
Dont go to this shop for any reason.

Dont go to this shop for any reason. Everyone who works there are complete idiots. They fill mobile one bottles with 99 cent oil then charges u 90 dollars and more than half the time they dont really change ur oil.

Details

Phone: (972) 423-5829

Address: 711 W Parker Rd, Plano, TX 75023

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