More Info

"We want your home to be a Paradise."

General Info
Paradise Air is proud to offer the Plano and Dallas areas with the best heating and cooling solutions. Well trained and educated in the HVAC field, owner Mike Krause has served as the President of the Air Conditioning Contractors of Texas and employs NATE certified technicians to ensure your service, repair and installation is perfectly conducted. A Lennox Factory Authorized Dealer, Paradise offers the best products and services all brands of HVAC equipment.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (214) 227-3034

Services/Products
Products Offered Include: Air Conditioners, Heat Pumps, Fan Coils, Gas Furnaces, Packaged Units, Hybrid Systems, Geothermal Systems, Ductless Mini-Splits, Garage Heaters, Thermostats, Zoning Controls, Air Cleaners, Humidifiers, Ventilators, UV Lights, CO Detectors, Standby Power Generators Services Offered Include: Installation, Upgrades, Replacements, Preventative Maintenance, Service Contracts, Repair including 24 hour Emergency Service, Extended Warranties, Parts, Free In-home estimates, Duct Sealing, Sheet Metal Fabrication, Commercial, Environmental Illness Specialist
Brands
Lennox
Payment method
visa, master card, amex, discover, debit, check, cash, financing available
Neighborhood
Woodburn Estates
Associations
Lennox Factory Authorized Dealer, North American Technician Excellence (NATE), Air Conditioning Contractor's Association of America (ACCA), Honeywell Contractor Pro
Categories

Reviews

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paradiseairtexas

10/09/2013

Provided by Superpages
Overall

My name is Mike Krause and I am the owner of Paradise Air, Inc. at 3505 Robin Rd. Plano Texas 75075 We are a heating and air conditioning service & installation business. WE DO NOT CLEAN CARPETS, DUCT WORK OR DRYER VENTS!! WE HAVE NEVER PERFORMED THESE SERVICES. From the information we get from phone calls to my business, the duct/carpet cleaners do not provide service invoices and they change there phone number on a regular basis. We provide invoices with our name, address, phone number and license number to every single service we perform. The bad reviews for my business, are people that have had a bad service and cannot find the correct company to give there reviews. These people have assumed my business cleans carpet and duct work. I understand this name is confusing for service work but please refer to your invoice for a correct phone number and address before giving any good or bad feed back. Thanks Mike Krause Paradise Air, Inc. 3505 Robin Rd. Plano Texas 75075

anonymous

09/06/2012

Provided by Superpages
Overall

A gentlemen by the name of Yosef came to my house and tray to rescoueal the job for a week later give me is cell phone and told me he can do the job on the side. I tray to call the company , and then dissed that I do not want to be in the middle of the drama

anonymous

09/04/2012

Provided by Superpages
Overall

The flow men tray to talk me in to have a side job jossef is name / I realize sady bussniss

anonymous

07/20/2011

Provided by Superpages
Overall

Great guys to do buisness with!Very courteous and professional.The two installers were amazing and took extra precautions to protect my belonings and carpet during the a/c install.I will definetly reccomend Mike and his crew to anyone I know looking for A/c work.

cahaden

05/15/2011

Provided by Superpages
Overall

I also was ripped off they took advantage of me because I had a grandbaby with a trach and on oxygen so I was charged 3200 for carpet cleaning and vent cleaning. They left a terrible mess in my yard and driveway and hit my walls and furniture making nicks and scufffs. I also still have a major dust problem and unclean carpet as it was cleaned with water extraction only! They are comming back on Monday to redo it? If still having a problem will be reporting them to BBB!

cahaden

05/15/2011

Provided by Superpages
Overall

I also was ripped off they took advantage of me because I had a grandbaby with a trach and on oxygen so I was charged 3200 for carpet cleaning and vent cleaning. They left a terrible mess in my yard and driveway and hit my walls and furniture making nicks and scufffs. I also still have a major dust problem and unclean carpet as it was cleaned with water extraction only! They are comming back on Monday to redo it? If still having a problem will be reporting them to BBB!

anonymous

05/04/2010

Provided by Superpages
Overall

They ripped me off!! I found out I paid four times what decent people would charge. Must be because Im a single female. Left my place a mess. VERY dissatified. I wouldnt recommend this company to my enemy.

anonymous

05/04/2010

Provided by Superpages
Overall

They ripped me off!! I found out I paid four times what decent people would charge. Must be because Im a single female. Left my place a mess. VERY dissatified. I wouldnt recommend this company to my enemy.

anonymous

02/03/2009

Provided by Superpages
Overall

worst service ever, did not clearly specify distribution of total weight, ie people to luggage, only that total weight was 1000 lbs. upon arrival i was told that the plane would only carry my party of six people and 25 lbs of our luggage. The rest was to be flown in another paradise air plane departing one hour later then my scheduled flight for an additional charge of $100. The plane was half hour late and the second plane didnt even show up, i had to arrange another airline to ship the luggage to my final destination. i would never use paradise air again

anonymous

02/03/2009

Provided by Superpages
Overall

worst service ever, did not clearly specify distribution of total weight, ie people to luggage, only that total weight was 1000 lbs. upon arrival i was told that the plane would only carry my party of six people and 25 lbs of our luggage. The rest was to be flown in another paradise air plane departing one hour later then my scheduled flight for an additional charge of $100. The plane was half hour late and the second plane didnt even show up, i had to arrange another airline to ship the luggage to my final destination. i would never use paradise air again

kristen.devlin

12/01/2005

Provided by Superpages
Overall
Notably good service experience

No charge to estimate for me!

kristen.devlin

12/01/2005

Provided by Superpages
Overall
Notably good service experience

No charge to estimate for me!

Details

Phone: (972) 612-5555

Address: 3505 Robin Rd, Plano, TX 75075

Website: http://www.paradiseairtx.com

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