3013 W Spring Creek Pkwy Ste 400, Plano, TX 75023
(972) 208-5100Add Hours
DO NOT USE THIS DOCTOR!!!!!!!!!!!!!!!! He will rip you off and lie to your face. He talks about other patients to you and it is not nice or professional. He should be taken out of business. He has an F rating with the Better Business Bureau. He has many complaints with the Texas Department of Optomoolgy. VERY VERY UNPROFESSIONAL AND YOU WILL NEVER RECEIVE YOUR GLASSES, CONTACTS OR MONEY
Do not use this doctor. He provides bad customer service. After purchasing over priced glasses for my son at his office I was told due to my insurance it would be 3-4 weeks for glasses to arrive. I agreed at that time. We are now two months into the ordeal and every week I get told they will arrive next week. I finally called my insurance and they backed out the claim and corrected the situation. I have never been so disappointed by the lack of customer service and follow up I received from this clinic.
08/19/2010Provided by Doctor.com -
While it was very easy to make an appointment with Dr. Fitzhugh I have been VERY disappointed with the service I received from him and his office staff. When I arrived for my appt, I noticed a man standing outside the office smoking. A couple minutes later he came in and started to fit someone with a pair of glasses. He didn't even wash his hands after smoking. The reception lady was quite rude to several patients who she spoke with on the phone. Dr. Fitzhugh himself was nice, however when I we...