Family First Dental Care

I've had a great experience and everyone is so friendly! Dr. John and his staff always me feel very appreciated at a patient.

I've always had great experiences with this office as has my family. We've never had long wait times and the staff is very professional.

Beware, Possible Fraud occurring!!! They messed up my husband's one bill. Repeated requests for a correction - by the office staff and us were ignored or given no more than verbal responses indicating that nothing was wrong and they account indicated the correct money owing. Local staff printed out every financial transaction for me and I found more than $500.00 unassigned or incorrectly assigned. We informed them of the problems and which transactions where I had found errors so they shuffled every transaction around, claimed they their accounts were still correct but refused to provide a written ledger or accounting that could be checked. They then reassigned money paid for my son's treatment the next year to the incorrect bill for his father the year before even though the son's treatment was paid in full up front USING that year's FLEX/tax money and it is not legal to use that tax money for bills in a different calendar year. Then the week my son turned 18 they sent debt collectors after him for the bill that WAS paid but still refused to account correctly for his father's earlier bill. To protect the young man we paid the bill in full and refused to return to this practice. Today I received a second debt collector's demand for the young man. I guess they think they can keep doing this.