We contemplated building a pool for several years and finally settled on Venture Custom Pools.We started the digging and gunite process with one Forman, he left and everything went down hill from there.The tile and ledgestone was installed so poorly that after 4 attempts of redoing it Venture finally agreed to hire a competent tile contractor to take off for fifth time and redo. Same scenario with decking material, destroyed our French drains, cut sprinkler lines, created huge ruts in our front, side and backyard. Treated our property as if it was their personal trash can.Then hired two day laborers who came out with a wheelbarrrel and two shevels to level the yard. I can go on and on...we have surveillance cameras so have plenty of video footage, makes a great movie. Hilarious at times watching the contractors especially the two man and one wheel-barrel!Don’t bother calling the office, nobody cares. They’d just want their money.We requested to meet with Steve, one of the owners, he definitely didn’t care.As the saying goes...flows down hill.Funny, Steve forgot that it’s the customer that pays for him to hide out in the back office.Steve and Kevin Deering, when you make one customer happy we may share with a friend, but when you make one customer unhappy we will share with the entire world!
Recently switched pool cleaning services from another company to Riverbend Sandler and we are very happy with the prompt service. They actually take the time to test and measure the water and chemicals, unlike the prior pool cleaning service.
After having several people come out and give us estimates we chose Ron. He gave us a competative quote and we felt like we could trust him with our pool! My pool looks great! I was very nervous about this whole process but he made it painless! Thanks Ron for a job well done!! I would recommend …
Blue Escapes Pool and Spa is not your normal pool company!I consider myself an expert on pool companies because I have met close to a dozen pool companies! I had a very bad experience with the VIP Pools who re-plastered my pool a few years ago. I have had to hire a new company to correct VIP P…
1006 20th StPlano, TX 75074
From Business: The name Pool Environments has become synonymous with unparalleled quality in the Dallas swimming pool market. Dissatisfied with the construction process he saw being employed by builders at the time, Pool Environments was founded in 1990, to re-invent the construction experience for the homeowner. This vision required a c…
Having never had a pool before I had no idea how to take care of it or how much work it really takes for one of those things. The new home we bought with a pool so I thought I would just take care of it. It lasted about a week with me trying to keep it clean. I finally called Year round and have…
22. Ace Foundation
3618 Dividend DrGarland, TX 75042
From Business: Since 1956, Ace Foundation Repair has been providing customers in Garland, Texas, and surrounding areas with foundation repairs and house leveling services. We want to take good care of you and your home by fully understanding your problem and treating you to the best customer service, both before and after the job is done…
4399 Westgrove DrAddison, TX 75001
From Business: We are a landscape design and construction firm providing our services to clients who appreciate the finer details that separate the mediocre from the excellent. We take the appropriate steps without cutting any corners in order to ensure our clients receive a precision installation they can be proud of for years to come. …
Malibu provided a wonderful remodel at a very competitive price for me. Also, when it was 22 degrees going to 16, they sent out a repairman, got my pump and filter going, and saved me thousands in damaged equipment. I highly recommend them!
28. Wylie Plastering
110 Regency DrWylie, TX 75098
From Business: Established in 1978, Wylie Plastering plasters approximately 3,500 pools in Texas each year. Located in Wylie, Texas, the company is active in the research and development of plaster products through the National Plasterer's Council. In addition to remodeling customers pools, it also subcontracts its services to many of th…
I just wanted to let you know how pleased we are with customer relations with Venture Pools. It has been absolutely amazing. Highly recommend!!!
I cannot express how happy we are with our new pool and Venture Pools. The entire construction process was incredibly easy and we don't know how it could have been any easier. Highly recommend!!!
Blue Escapes Pool and Spa is not your normal pool company!I consider myself an expert on pool companies because I have met close to a dozen pool companies! I had a very bad experience with the VIP Pools who re-plastered my pool a few years ago. I have had to hire a new company to correct VIP Pools issues. So hence, the parade of pool companies!Bob, the owner of Blue Escapes Pool and Spa, reviewed my pool with confidence and a high level of expertise. All the bids came in about the same price but it was Bob’s approach that won me over. Once the work begun, Bob was over almost every day taking pictures of the progress and addressing with his crew any issues he saw.I have NEVER seen the amount of steps and detail related to pool repair, tile and stone replacement. Juan and his crew worked on the pool almost every day, most times working until dark. Most of their process was detail that is not seen in the final product but promotes durability – waterproofing at every step; visiting 5+ Stone Yards to find rock that did not flake away; brushing down the pool surface, applying an acid wash and final brush-down; replacing pool jets that were the wrong size; applying Deck-O-Seal after stone install. Then when done, they cleaned off my patio furniture and pool area, returning when the pool was filled with water to apply start-up chemicals and make sure the equipment worked correctly. They spent more time on the areas I was not paying them for to assure the end result was a beautifully updated pool that functions better than when they began their work!Another applause is on their communication: They leverage an on-line system in which daily status are sent to the client. And Leta, Bob’s ever-efficient assistant, would call or Bob, knocking on my backdoor, with an update. I was always part of the process.If only you could see my new pool! It is a beautiful! And I know it will have a long life thru Bob and his crew’s care. NOT your normal Pool Company!
I wanted to thank you all for all your help during the construction of our pool. The entire experience was easy and fun from the design and customization to watching go through the each construction process until completed.
their technician Justin is a liar, and deceitful crook. my home warranty asked them to give a 2nd opinion, and when he visited, he stated that water is balanced, and he only sends them the pictures he took and the home warranty decides. he claimed he sends them no report, now two weeks later i received his invoice where he wrote to them that the chemical is way off.of course when you keep the test tab underwater for about a minute and then wait another minute it will not have the correct reading. this is when we have pool service company attending to the pool weekly. I would have not given them 1 star if I could.
I had a wonderful experience with Venture Pools. Starting from the first contact with Andrew to get an estimate to the finished product I dont think I could have had a better experience.
All of your crews were courteous and were masters at their skill. The Gunite and decking crews probably amazed me more than any. Phenomenal job.
Venture Pools did an incredible job building our pool! Everyone was extremely nice and easy to work with. Angelica, Amanda & Amberly were all very helpful while I was in the store deciding on tile, stone and decking. Mark did a great job with my pool design. Jordan, my superintendent, did a great job keeping the subcontractors on task and was always willing to do whatever it took to get things done to my satisfaction. Becky was instrumental in the entire process. She really kept things running smoothly and was always quick to return my calls/ emails and answer any questions I had.
I am beyond thrilled on the amazing progress Venture Custom Pools has done in the timely manner as well as with the disturbance of very bad weather! The pool already looks amazing and the project isn't even complete yet I am very excited to have chosen to work with your company on this project for my home! All the employees involved with this project are just as great as (you)! The design and request have all been taken care of because you been so awesome managing the job! The contact through this entire process has been great as well, and glad we are working as a team to make my home pool special for me! I recommend the next person to use your services! Thank you.