I've been a member at this club for a year....it all started when I needed to go out of the country for a few months for family emergency. I notified the gym personnel that I'm leaving the country and I'm gonna need to pot my membership on hold as I'm not sure how long I'll be there. Long story short they kept charging me every month for 13 months.....yeah that right 13 MONTHS.....without me being there..... when I found out that the charges kept going I went to the club only to find out that my membership wasn't on hold. I was trying to explain to the manager (I think her name was Amanda) that I did put my membership on hold, and I did notify them about me leaving out of the country. (and she verified with me that my membership wasn't in use for 13 months. Needless to say that my complaint set on a deaf ear and telling me to call the 800-# to try to fix it. I did call the 800-# in 4 different occasions only to get the same answer that someone will call me within 3 to 5 business days and still NO CALL OR EMAIL. NOTHING...... they charge me over $600 for those 13 months for no reason. I'm still waiting for someone to call me, apparently it's the general manager that supposed too. After all those attempts of contacting somebody to resolve this issue, I mentioned to the customer service over and over again that my desire is NOT to get a REFUND, is to keep going to the club and train for the membership I already paid and didn't use. If I'm not gonna get that issue resolved asap I'm taking them to court. It's not about the money it's the principal..... you shouldn't practice business this way, I should know I own 4 businesses.
I registered for a "Trial Session" last month and began with goals and resolutions for 2011. Frankly I had some weight loss and other health maximization goals that were crucial to my overall happiness and longevity. I also asked for coaching around some career aspirations in Real Esta…
Maybe the front office is a little disorganized but I have never had them be rude. Dr.Vain and the nurse practioners are amazing. They helped my child with severe problems become a mostly normal happy child. She gave us our miracle.
555 Republic Dr Ste 200Plano, TX 75074
From Business: Angela specializes in family nutrition. With a family of her own, she knows the challenges of providing balanced nutrition with limited time. Whether you are an adult that needs to make changes, or you have a child that has a health condition requiring a special diet - the family needs to be part of the solution. That's wh…
Fullers Discounts is your one stop shop for all of your business needs. They offer credit repair, insurance, taxes, real estate, and other discounted and free services.
It is a short workout that does a great job of building muscle since you know how much weight to lift each time
I like the speed of the workout, the fact it was timed and very structured, and the ease of completing it
They are not crowded which makes it easy to use the equipment and get a workout done in a short amount of time
Fast convenient workout with good results in a short amount of time. Trainers there gave good free advice
Easy to follow routine that is perfect for busy life cycle. Help readily is available if it is needed.
It is great to be able to go from machine to machine without breaks in between. I am able to complete a workout quickly
Well planned workouts in a nice gym
Loved it! Great trainer! Very easy and instructive