Auto Oil Lube in Plano, TX

I have gone to First choice and the service has been excellent. There quotes are considerably less than most auto mechanics and the quality is outstanding!!!!! I have never written a review online. If your looking for a great mechanic first choice is the way to go!!!!

I have been going here since 2012 and I don't go to any other shop. I live an hour away and I still make sure that I only come here, because they always take care of me. I have never been sold anything I didn't need and I have never been tricked like other shops use to do me. Friendly staff and prompt service.

My car was being worked on by the mechanics at Kwik Kar shop on 6916 Independence Pkwy Plano, TX 75023. While Driving my car home, the wiring hardness started on fire underneath the Dash and suffered a third degree burns on my hard while putting the fire out. The Fire Department was called to insure the fire was out.They replaced engine mounts and removed my exhaust system and rigger it with wire Hanger (see picture). The Car was towed back to the shop and the owner and shop manager assured me that they would fix the car correctly to make it right. After picking the car up for the second time, notice that the exhaust pipe was hanging too low to the ground, rigged with wire, and back firing. The Car died a block away from the shop and notice the battery cables were not secured. I return to the shop the following day to inform Kwik Kar shop that that the car was not running right. The Manager on Duty (Owners Brother) refused to fix the car and told to leave the shop. •This shop has told me that I needed a new engine and I bought a new engine. After investigating the root cause, the started was locking up because it needed a washer.•They told me that a task would take 2 hours where it took only 30 minutes. •The mechanics at this shop have told me that I need a new Transmission when the transmission was fine.•These shop charge me to put on Rear engine seal and when I picked it up. The original part was in the trunk. I had to return the vehicle and they told me they replace it. This shop practice unethical business practices and they will scam and lie to your face. This Shop will lie and Steal your money and provide careless car repairs. Do not bring your business to this shop!!!

WHAT A RIP OFF PLACE.1'ST THEY SAID $26 FOR AN OIL CHANGE THEN ONCE THEY GOT THE CAR IN AND DRAINED THE OIL THEY SAID IT WAS GOING TO BE $97 - JUST FOR THE OIL CHANGE.THIS PLACE IS DISHONEST. WATCH OUT FOR THE D1(K #EAD WITH THE WHITE BMW -

Shady dealership. Had a couple different shady experiences with them.I noticed the low tire pressure signal was on so I asked to have the car checked out by a mechanic or specialist to ensure everything is fine. They said not to worry that they will put air in it and if anything was wrong I can take it to a BMW dealership it will be free because the car is still in warranty. Not true. What they didn't tell me is BMW warranty does not cover tires. So after about a week of driving the tire signal came on again. I knew something was wrong so I took it to the dealership. I was told there were 2 nails that were causing minor leaks. I didn't have tire warranty and had to pay about $450 for the tireMy advice:Even thou they have good prices you are better off going somewhere else with more honest and sincere service because at the end of the day you'll end up paying almost the same price as everyone else with bad and shady customer service.

Great guys to work with. They have been working on my cars over 5 years now. I have recommended them to my family and friends and they have been satisfied with the work done.I find them upfront in the pricing and will not try to sell additional services. Very accommodating and love the fact that they are open 7-days a week.

I went to get an oil change, and to renew my state inspection sticker.I was attended to promptly, the tech was polite and well mannered.All my questions were addressed and will go back for all my automotive needs.

These people are the biggest rip up and rip off scammers in Dallas I have never seen a bunch of people if I could give a -5 I would. I take my car in to see if they can put a clutch in and it gives me a price at 7:50 then he turns around within the 30 minutes and tells me oh no it's going to be 2200 because something else is messed up which was not so I told him since my car's value was only about 1800 that I couldn't afford that and he said he would buy it for 300 I'll call back 2 days later to let him know I was going to bring the title and he says he's changed his mind that I owe him for taking the car park to check it. Like I said it's an amazing thing that they're still open and using people the way they do if I were you I would not go there due to the fact that they will Jack you up

BUYER BEWARE! I purchased a vehicle from Passport Motors at the end of July 2014. I set everything up over the phone as we were driving from out of state. I agreed to pay what they were asking contingent upon the vehicle being exactly as described - free from mechanical and cosmetic faults. When I got there, check in hand, there were two cosmetic defects that were pretty minimal but still noticable. They took care ofthe cracked bumper right away, albeit upon further inspection you can tell that they took no pride in workmanship - one of their technicians filled the crack and repainted in...letting the paint dry while dripping. We scheduled an appointment to have the windshield fixed and due to the distance, I rescheduled it once. I get an extremely rude call from Michelle saying I didn't make my appointment, after explaining to her that I had rescheduled the week prior she accused me of lying. IT GETS BETTER - a week after getting the windshield fixed, the vehicle - which had 40k on it when I purchased it, overheats and breaks down completely. I called the dealership because I could have sworn the owner told me they covered the vehicle for 90 days, they tell me they've already cashed the check and there isn't anything they can do because I didn't purchase an extended warranty THAT WAS NEVER OFFERED. I have been in the car business for years, I am totally appalled by their complete lack of business morals. A vehicle that is less than three years old with minimal miles should not completely break down a few weeks after purchase. I wish I would have listened to the other reviews, unfortunaly I did not and now I am paying for it.

I've been a faithful customer of Pro Quick Lube for years and recommended several people here. Never again due to poor customer service today. We have 2 family vehicles & have felt the pressure when they want to overcharge for windshield wipers during a "failed" inspection, but overall they have been professional & fair to work with. To that end I always go in for oil changes and have been enrolled in their "buy 5, get the 6th oil change free" punch card program. I rotate our vehicles in for oil changes and the employees have faithfully punched our card without question. Go in today & notice I'm on my 6th freebie, except this time the employee looked up the history on the car I had in & pointed out I only had 4 previous changes on this particular vehicle and the fine print on the card says it's for single vehicle only, so they would not honor the free service today. Fair play that it's in the fine print, however I mentioned that no employee had ever brought that up before and I (honestly) had never seen that on the card. He grudgingly went to the manager on duty who also denied the service. The manager became aggressive with me (which I, unfortunately, returned his aggression) and would not acknowledge any previous employee errors, simply stating it was printed on the card & that's business. Clearly he doesn't understand the definition of business, since I pointed out that (based on the 5 punches on this card alone) my family has spent around $200 in oil changes this year alone and he could either honor the $40 free one today or lose me for life. No budge from him and he even went so far as to say he doesn't need my business....sooooo, at this point, now that I've officially gotten 5 oil changes with this one vehicle, I'll be back once more to get my free 6th one in 3 months & never return again. By my calculation, that will be at least $600 in lost annual revenue for oil/inspection alone on the 2 cars over $40 today...not to mention any friends/family members that have been referred & will not return on my recommendation. Had they been willing to follow a typical customer service etiquette of honor the promotion due to employee error while educating the consumer, & perhaps educating their other employees in how to apply the promotion to avoid future customer confusion, they would still have me as a customer. Business is about the big picture, my friend.