My pool pump motor died the day before the most recent freeze, 12/20016. The owner, Scott, helped me avoid further damage to the rest of my equipment. Because he was so busy he was not able to get to my repair until after the freeze. In the mean time he told me to remove the drain plugs from my heater, pump and filter. By removing the plugs it allowed the water to drain out of my equipment and prevent damage by not allowing the water to freeze inside the equipment, which would swell and crack it, ruining everything. He replaced the old motor with a motor that had the correct horsepower, something previous other pool service companies missed. He also replaced a broken valve that when working correctly prevents water from draining from the spa when the motor is off. Too top it off his price to replace the pump motor was $200 less than the big pool service companies. I strongly recommend Scott/Pool Motor Supply for any pool maintenance you may need.
Never finished the pool renovation but was paid. Now I have to find someone else to finish my pool and pay again.
When I switched to Staycations Pool Service from my old service it was like night and day! My pool has never looked better and they are so responsive and professional. I like that I am billed monthly, that I am not bound by a contract with them, and that they always leave a door hanger letting me know what they did that day.
DO NOT HIRE JOSEPH RUSAW. Our experience started off fine... He did some work toward having our pool restored and we paid via credit card. Then when it came time to repair some of the equipment, he asked for a check. He claimed his truck had been stolen and he needed the money up front to buy parts and his credit card swipe machine was broken. HE TOOK OUR MONEY AND NEVER CAME BACK. After some research we've discovered he has a long history of criminal convictions. He stole from us and left our pool in a broken state.
Great company! I got lucky when a co-worker suggested I call Expert Poolswhen my pool needed remodeling. The representative, Tim, came out andwas very helpful with some great ideas that made our pool better than ever! We couldn't have been more impressed with the completed project. The best part was we found that there were no hidden charges and the price was less than the other two estimates. Two thumbs way up for Expert Pools.
TERRIBLE SERVICE. Overpriced and they don't meet their promises. They do a terrible job on weekly service, often doing more destruction than anything else. When you need something, they won't answer the phone and they can't be found. This is a terrible company.