I was a member of this gym for a year and everything was great, except when I signed up, I wasn't given a copy of my contract because they "couldn't get the copier to work". Then, suddenly, they ran a promotion offering everyone a lower price per month than I was paying (I was told I was ineligible for these savings) and because of it the gym became overcrowded to the point where every time I went there I had to wait about 20 minutes to get on the equipment I wanted to use. Of course it didn't help that at any given time there were 3 treadmills "out of service" which never seemed to be repaired.I sent a request to cancel my membership at the end of my contract so that my contract wouldn't somehow get renewed and I wouldn't have to pay for a gym that I couldn't effectively use. I was then sent a letter postmarked April 9th, delivered April 10th that I owed a payment and if I didn't pay it by April 10th then I would be charged a late fee along with the membership cost. I called the gym and asked them why I was being sent the letter since I sent in a request to have my membership cancelled and I should not have been "obligated" to pay anything as I was no longer under contract and had stated that my membership was to be terminated. They bounced me around to a few different employees and when I finally got the manager on the phone she berated me and treated me as if I were a child who didn't understand how the world works. She told me that I am unprofessional and that if I didn't pay for a month of membership that she would personally see to it that she ensured my bill got racked up to over a hundred dollars "easily" and then sent the bill over to bill collectors so that it would destroy my credit. The woman I spoke to was extremely unprofessional herself in her manner of speaking to me. She verbally assaulted me until I was in tears and then told me that "It's only $32. There's really no reason to cry over it." I tried to explain to her that I'm going through a rough time and money is extremely tight so $32 was not easy for me to spare. She told me that she didn't care about my money woes.I asked her why I was even being considered obligated to maintain a membership when I was no longer under contract and she informed me that the contract states that I am required to give notice if I wish to cancel a membership. I informed her of my request to cancel and she told me that no one at the gym ever gave her the request so therefore it wasn't valid. Since I did not have a copy of my contract I asked her if she could send it to me via e-mail. She refused and told me that if I wished to see it I would have to come in in person. I was already on my way out and so I would not be around to go to Powerhouse that day, and since I only had that day to make a payment I was, in short, being told I would not be allowed to view my contract before making a payment unless I wished to pay extra for a late fee. The level of noncooperation and disrespect I was shown ensures that I will never return to that gym, nor do I recommend that anyone else joins there unless they wish to be treated in such an unprofessional manner as this.
I absolutely fell in love with Oldbridge Ilovekickboxing.com during my very first class. I signed up for the special online and figured, why not giv…
207 Us Highway 22Green Brook, NJ 08812
16. CKO Kickboxing
1009 Saint Georges AveColonia, NJ 07067
17. 9Round Fitness
The only work out that I keep up with. Trainers make you feel like family! Great work out and always a good laugh.
Best Boxing and Martial Art and Fitness Gym in the Area. The Instructors are real retired Pro-Boxers and USA Boxing Coach's