The 5 times I went here they got my food wrong 3 times. They gave a me gift card on the second and when I used the gift card they got it wrong again. I'm hesitant to go back and get my other free meal because I don't wanna be disappointed again.
Bill was $15.27. I got a fish meal. The fish was so old I could not tell if it was fish or chicken. The tarter sauce was melted into the meat and turned the color of the crust . overall tasted burnt. My grandson got a wopper that looked Luke it was tossed into the air. Very dissapointed
Spoke with manager Trey after ordering a 7 layer burrito minus beans and sour cream. Received a flour tortilla with lettuce, tomato, and cheese. When I called back I was repeated my order to me before I could say it myself. With a condescending tone was basically told oh well your mistake and was immediately hung up on when I ask for a daytime managers name.
I ordered a cantina power bowl but they ran out of beans so the manager (would totally write his name but only his initials were written on my receipt) was so kind to offer me a free dessert AND a free replacement cantina power next time I come in! But it didn't stop there! He even brought out the desserts himself to my table and added two more for my aunt and uncle who I was with!!! For all the times I have eaten at a fast food restaurant, I have never received such great customer service. I will be coming back for sure and wish great karma back to him!
Does anyone know the store code for the Plainfield KFC?
Great food, always fresh, friendly staff and manager. They always remember me and treat me with great respect... Best subway in the town!!!! I recommend it to everyone!