Beyond disappointed with the timeliness and thoroughness of the sales staff I directly worked with for purchasing a lease. There were many occasions that the loan officers from my bank had to send back the bill of sale because the information was incorrect (even the wrong vehicle was listed!). It has taken over a month. This caused not only my loan to purchase the vehicle to expire but also depreciate the vehicle- creating another loan inquiry with our loan officers and underwriters at the bank. I would not recommend this dealership.
We purchased a used vehicle. Andy Mohr Ford did not fix anything we were told they would fix for us at purchase. If you don't get it in writing they will claim it was an As-Is deal and not their problem, I didn't buy a warranty. The BBB wouldn't even help us out. The salesman was all in, telling us they would get a tire pressure sensor and the air conditioning fixed for us, when we were purchasing. They didn't fix either and claim the vehicle was sold As-Is. Beware of what you think you are purchasing from them...
I called the dealership sincerely interested in a cash deal on 2008 Mercury Mariner, we wanted to make sure that it was still available before we made the hour drive. We were assured it was still available and would be waiting out front for us. Upon our arrival we were informed that they had already had a deal in it from yesterday and had taken a deposit. But of course they had something else they could show us.....Rip off bait and switch thank you for wasting my time!
drove many miles too look at some of there cars they advertised on there web site too only find out they false advertised the mileage on there cars it was raining that day i had my mom of 72 years with me they did not invite us inside or nothing they were way too arrogant and the way they treat there coustermers is very unexceptable if your looking for a snake in the grass you have came to the wright place
Got a great price on a Ford Transit 350 XLT passenger van. They are a bit traditional in how the sales process works, but I'm ok navigating that. They had a great selection of vans and treated us well. The service folks are nice, too.