Horrid service in every possible way. "Jean" rude to repeat customers. The quality is bad, most of the time I get my shirts back still wrinkled and falling off the hanger. Lastly they can not meet the requested turn around on cleaning and then yell at you when you show up to pickup. If this wasn't the only place down town they would be out of business. I wouldn't recommend.
I recently brought a large item to Royal Cleaners at their Elm Street location for dry cleaning. The items was dropped off damage free, but was returned to be damaged. I've been trying for over a week to get in touch with management, I've left several phone messages and my calls are going unanswered. I DO NOT recommend this business; they have an F rating from the BBB and are not BBB accredited.